Scheduler-Registration-MA

WVU Medicine; Northern (KY); On-site; USD 21,000 - 30,000; Full time

Job summary

PVH Potomac Valley Hospital is seeking a Scheduler-Registration professional to manage patient registration and billing information with accuracy. The role may include CMA duties and requires strong attention to detail and patient communication.

You will balance payments, prepare consent forms, and support physicians with scheduling and pre-certifications. The position is full-time in a fast-paced outpatient setting, with emphasis on compliance, data integrity, and efficient patient flow.

Qualifications

• High school diploma or equivalent required.
• State and federal background checks as applicable.
• National CMA certification preferred.

Responsibilities

• Obtain demographic and billing info from patient/family and enter into systems.
• Explain insurance and hospital payment procedures to patients.
• Obtain pre-certifications and authorizations when needed.
• Prepare consent forms and obtain signatures; electronic consent if applicable.
• Collect deposits, co-pays, deductibles; issue receipts and document payments.
• Prepare patient armbands for identification.
• Balance daily receipts and cash drawer as needed.
• Initiate screenings and gather information for coverage; complete paperwork.
• Perform medical necessity checks and Advanced Beneficiary Notice when required.
• Schedule, reschedule, or cancel patient appointments per workflow.
• Check order completeness and validate against scheduled services.
• Greet/escort patients to exam rooms and collect initial information.

Skills

Computer skills

Attention to detail

Multi-tasking

Medical terminology

Communication skills

Insurance knowledge

Education

High school diploma or equivalent

National CMA certification

Job description

## Scheduler-Registration-MAApplylocations: Potomac Valley Hospital (PVH)time type: Full timeposted on: Posted Todayjob requisition id: JR26-42580## Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position.Performs a variety of administrative and clerical duties to manage patient registration and patient financial obligation. Assists with Medical Assistant duties as needed.**MINIMUM QUALIFICATIONS:****EDUCATION, CERTIFICATION, AND/OR LICENSURE:**1. High school diploma or equivalent.2. State criminal background check and Federal (if applicable), as required for regulated areas.**PREFERRED QUALIFICATIONS:****EDUCATION, CERTIFICATION, AND/OR LICENSURE:**1. National Certification as CMA.**CORE DUTIES AND RESPONSIBILITIES:** The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.1. Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification. Provides to the patient, information concerning insurance, payment of bills and hospital procedures. 2. May complete managed care responsibilities in regard to obtaining pre-certification and authorizations. 3. Prepares WVU Medicine standard consent form, notice of privacy practice and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures. Obtains electronic signature for consent to treat and patient financial obligations. 4. Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems. 5. Prepares armband for patient identification. 6. Balances daily receipts and cash drawer for patient payments as needed. Follows up on accounts as indicated by system flags (courtesy dismissal/comments/red stickers). 7. May initiate various screenings and obtains all pertinent information for coverage and completes appropriate paperwork. 8. Performs medical necessity checks and completes Advanced Beneficiary Notice as needed. 9. Schedules, reschedules, or cancels patients in accordance with hospital workflows. 10. Checks for order completeness and validate order against scheduled service. 11. Greets and escorts patients to exam rooms; prepares for physician visit by obtaining initial information and vitals. 12. Assists with and/or performs immunizations, medicine refills, and ECG’s.**PHYSICAL REQUIREMENTS:** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping. 2. Visual acuity must be within normal range. 3. Manual dexterity to operate keyboards, fax machines, telephones, and other business equipment. 4. Sittting and/or standing for extended periods of time. 5. Reading and comprehension ability.**WORKING ENVIRONMENT:** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. High volume, fast paced environment. 2. Exposure to communicable disease. 3. Frequent interactions with patients, medical staff, and support staff daily on a continual basis.. Work is performed in a standard outpatient clinical environment. Volume of patients very high.2. Required considerable attention to detail, the ability to be organized and to be able to perform multiple tasks simultaneously.3. Requires the ability to understand medical insurance requirements for payment and basic knowledge of covered services.4. Must be able to provide information on demand, at times taking request from several sources.5. Must be able to work with a variety of personality types and interact with individuals with various levels of education, capabilities, and communication skills.6. Very fast paced and demanding office setting.**SKILLS AND ABILITIES:**1. Ability to accurately utilize applicable computer software and equipment for access processing & demonstrates ability to follow down time procedures. 2. Demonstrate knowledge of procedure to report and/or document unsafe/hazardous conditions, incidents and defective equipment in compliance with hospital policy. 3. Requires considerable attention to detail, the ability to be organized and to be able to perform multiple tasks simultaneously. 4. Requires the ability to memorize a considerable amount of information, and to be able to reference information not retained from written sources or from appropriate personnel. 5. Requires the ability to understand medical insurance requirements for payment and basic knowledge of covered services. 6. Excellent written and verbal communication skills and the ability to understand written and verbal communication. 7. Basic knowledge of medical terminology.**Additional Job Description:****Scheduled Weekly Hours:**40**Shift:****Exempt/Non-Exempt:**United States of America (Non-Exempt)**Company:**PVH Potomac Valley Hospital**Cost Center:**497 PVH Fort Ashby Clinic**Address:**10261 Frankfort HighwayFort AshbyWest Virginia