Manager Ambulatory Services

WVU; Keyser (WV); On-site; USD 70,000 - 90,000; Full time

Job summary

WVU is seeking a Manager for Ambulatory Services at Potomac Valley Hospital in Keyser, West Virginia. The successful candidate will be responsible for leading and managing patient care strategies while ensuring that all operations comply with healthcare regulations.

This role will include supervisory responsibilities across various clinical staff, development of departmental policies, and monitoring of quality patient care services. If you have strong leadership and healthcare management skills, we encourage you to apply.

Qualifications

• Experience in healthcare management/supervisory position is essential.
• Certification in Basic Life Support must be obtained within 30 days of hire.
• Ability to translate objectives into effective actions for quality patient care.

Responsibilities

• Plan and evaluate the delivery of patient care to ensure compliance with policies.
• Coordinate activities between clinical services to improve patient care quality.
• Supervise staff within clinical units and promote patient-focused care.

Skills

Leadership

Healthcare Management

Team Coordination

Patient Care Quality

Education

Associate’s Degree or High School Diploma and 3 years of healthcare experience

Job description

## Manager Ambulatory ServicesApplylocations: Potomac Valley Hospital (PVH)time type: Full timeposted on: Posted Todayjob requisition id: JR26-38463## Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position.Responsible for providing leadership and management of assigned areas. Translates the objectives, plans and procedures into effective actions to ensure quality patient care.**MINIMUM QUALIFICATIONS****:****EDUCATION, CERTIFICATION, AND/OR LICENSURE:**1. Associate’s Degree **OR** High school diploma **AND** three (3) years of healthcare experience.2. Obtain certification in Basic Life Support within 30 days of hire date.3. State criminal background check and Federal (if applicable), as required for regulated areas.**EXPERIENCE:**1. Two (2) years in a healthcare management/supervisory position.**CORE DUTIES AND RESPONSIBILITIES:**The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.1. Plans, organizes, implements and evaluates the delivery of patient care in accordance with the policy and procedures, philosophy and mission.2. Develops, implements and supports strategies for the delivery of quality patient care based on the requirements of the medical service while achieving positive patient relations in a teaching environment.3. Ensures staff provides quality, effective care consistent with relevant policies, procedures and access and service standards. Monitors and evaluates quality of care.4. Works closely with staff and peers to identify opportunities to improve patient care. Coordinates activities between the clinical service and other clinical units to ensure quality patient care.5. Facilitates the development of departmental policies and procedures and ensures compliance. Ensures department is in compliance with applicable regulations, i.e., CLIA, OSHA, Medicare, etc.6. Promotes customer satisfaction in a professional, constructive manner.7. Collaborates with Medical Director to ensure program goals are established and achieved.8. Responsible for the coordination, organization and delegation of operational aspects of the department to ensure effective, efficient delivery of services9. In conjunction with Director/Administrator, Clinical Services and in accordance with mission and goals, determines the service needs in terms of patient and staff requirements.10. Assures that staff provides patient focused care. Resolves patient care issues as identified.11. Reviews outcomes and evaluates operational systems to ensure ongoing improvement. Creates a work environment that promotes continuous quality improvement, team building and ongoing personal development.12. Collaborates with medical staff and other personnel in promoting and planning optimal patient care. Collaborates regularly with physicians and ancillary service providers to review practices, services and resolve issues.13. Selects, hires, trains, manages and evaluates the effectiveness of employees on a continuous basis. Promotes teamwork, contributing to positive employee morale.14. Performs performance evaluations that provide objective, constructive feedback regarding strengths and opportunities for improvement. Coaches and counsels to correct identified performance deficiencies.15. Establishes goals, and provides follow up within established Human Resources policies.16. Ensures compliance with policies and ensures staff meets the established access and service standards.17. Devises communication system to keep all personnel informed of operations.18. Fosters a competent staff through the provision of orientation, inservices, continuing education programs and professional development.19. Assists with the creation and oversight of clinic budgets.20. Demonstrates an awareness of departmental budget for personnel, materials and services through efficient use of the same. Assures cost effective staffing patterns, schedules and appropriately utilizes staff.21. Reviews trends with Medical Director/Administrator. Monitors utilization of equipment and supplies and prioritizes budget requests to ensure safe patient care and optimal utilization of resources. Approves and maintains payroll documents. Analyzes trends to develop long range plans for budget needs.22. Participates in committees and completes additional projects as assigned.23. **Supervisory Responsibilities:** Directly supervises support staff within clinical unit in the provision of patient services, i.e., Staff Nurse, Lead Nurse, LPN, Ambulatory Nursing Assistants, Ambulatory Care Assistants, Insurance Specialists, Coordinator, Patient Registration, and technical staff.**PHYSICAL REQUIREMENTS:**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Requires good to excellent health in order to assist patients and move equipment and supplies.2. Lifting up to 60 pounds, pushing carts, positioning patients, less than 50% of work time.3. May require bending and stretching movements.**WORKING ENVIRONMENT:**The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Clinical environment.2. Regular and constant exposure to communicable disease and bloodborne pathogens.**Additional Job Description:****Scheduled Weekly Hours:**40**Shift:****Exempt/Non-Exempt:**United States of America (Exempt)**Company:**PVH Potomac Valley Hospital**Cost Center:**499 PVH Physician Practice Admin**Address:**100 Pin Oak LaneKeyserWest Virginia