Performance Delaware Parts Counterperson

Performance Columbus; Delaware; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental & Vision Insurance

HSA/FSA Health Options

Disability Insurance

Life Insurance

401(k) with Company Match

Paid Time Off

Paid Holidays

Employee Purchase Program

Job summary

Performance Chrysler Jeep Dodge Ram Delaware is seeking a Parts Counterperson to assist customers and service techs with parts needs, locate parts, and manage inventory. You will use dealership systems to research and order parts, support service orders, and maintain accurate stock.

Ideal candidates offer strong customer service, basic computer skills, and the ability to work evenings or weekends. A valid driver’s license and eye for detail are required, with a commitment to a positive team

Qualifications

• High school diploma or GED is required.
• Previous automotive parts experience is preferred.
• Knowledge of automotive parts and components.
• Strong customer service and communication skills are essential.
• Basic computer skills and ability to learn dealership parts and inventory systems.
• Strong attention to detail and accuracy.
• Dependable, organized, and able to manage multiple priorities.
• Ability to safely lift, pull, and move automotive parts and inventory as needed.
• Ability to work a flexible schedule, including evenings and weekends.
• Valid driver’s license with an acceptable driving record.
• Ability to successfully complete a pre-employment drug screen.

Responsibilities

• Assist customers, Service Technicians, and dealership team members with automotive parts needs.
• Identify, locate, and provide the correct parts accurately and efficiently.
• Answer incoming phone calls and assist customers with a positive, professional attitude.
• Use dealership computer systems and parts catalogs to research, locate, and order parts.
• Fulfill Service Technician repair orders accurately and efficiently.
• Properly receive, check in, stock, and organize incoming parts.
• Maintain accurate inventory and ensure parts labeling is current.
• Communicate parts availability, pricing, specials, and warranty information to customers.
• Assist with dealership parts inventories and inventory counts.
• Perform shipping and receiving duties for retail and wholesale customers.
• Maintain a clean, organized, and efficient Parts Department.
• Put the customer and others first.
• Ask for help and give help.
• Create smiles.
• Engage and build relationships.
• Maintain an energetic, positive attitude and work well with others.

Skills

Customer service

Communication skills

Basic computer skills

Attention to detail

Organization

Multitasking

Safety and lifting ability

Flexible schedule

Driver's license

Education

High school diploma or GED

Job description

Description

Parts Counterperson

Are you looking for a career and not just another job? At Performance Chrysler Jeep Dodge Ram Delaware, we are looking for a knowledgeable, customer-focused Parts Counterperson who brings a positive attitude, strong work ethic, and commitment to providing exceptional service. As a Parts Counterperson, you will assist customers, Service Technicians, and other dealership team members with their automotive parts needs. From identifying and ordering the correct parts to maintaining accurate inventory and supporting the day-to-day operations of the Parts Department, you will play an important role in keeping our customers and service team moving.

We offer competitive compensation, a comprehensive benefits package, and a work environment with opportunities to learn, grow, and build your career.

Employee Benefits Package

• Competitive Compensation
• Medical, Dental & Vision Insurance
• HSA/FSA Health Options
• Short- & Long-Term Disability Insurance
• Life Insurance
• 401(k) Retirement Plan with Company Match
• Paid Time Off
• Paid Holidays
• Employee Purchase Program

The Performance Impact Exceptional Team Passion Community

Remember...a smile changes the delivery of everything.

Requirements

What You'll Do as a Parts Counterperson:

• Assist customers, Service Technicians, and dealership team members with automotive parts needs
• Identify, locate, and provide the correct parts accurately and efficiently
• Answer incoming phone calls and assist customers with a positive, professional attitude
• Use dealership computer systems and parts catalogs to research, locate, and order parts
• Fulfill Service Technician repair orders accurately and efficiently
• Properly receive, check in, stock, and organize incoming parts
• Maintain accurate inventory and ensure parts labeling is current
• Communicate parts availability, pricing, specials, and warranty information to customers
• Assist with dealership parts inventories and inventory counts
• Perform shipping and receiving duties for retail and wholesale customers
• Maintain a clean, organized, and efficient Parts Department

As a Performance Team Member, You Will:

• Put the customer and others first
• Ask for help and give help
• Create smiles
• Engage and build relationships
• Maintain an energetic, positive attitude and work well with others

Qualifications:

• High school diploma or GED
• Previous automotive parts experience preferred
• Knowledge of automotive parts and components
• Strong customer service and communication skills
• Basic computer skills and ability to learn dealership parts and inventory systems
• Strong attention to detail and accuracy
• Dependable, organized, and able to manage multiple priorities
• Ability to safely lift, pull, and move automotive parts and inventory as needed
• Ability to work a flexible schedule, including evenings and weekends
• Valid driver’s license with an acceptable driving record
• Ability to successfully complete a pre-employment drug screen