Performance Analyst

ZIM Integrated Shipping Services Ltd.; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

ZIM Integrated Shipping Services Ltd. is seeking a Performance Analyst to turn large-scale operational and financial data into actionable insights, shaping business decisions across the globe.

You will develop models, visualizations, and reports, while monitoring KPIs and driving improvements in performance and efficiency. You will collaborate with stakeholders across regions, analyze anomalies, and translate complex data into clear business recommendations that support cost control, service

Qualifications

• Academic education in Industrial Engineering and Management from a recognized university or college.
• 1–2 years of experience in analytical roles.
• High proficiency in Excel.
• High level of English – written and spoken.
• Strong analytical and problem-solving skills.
• Basic knowledge of data manipulation, analysis and visualization tools, such as SQL, Tableau, Fabric.
• Ability to communicate analytical findings in clear, simple business language, including actionable insights.
• Proactive, fast learner with strong ownership, curiosity, and willingness to learn.
• Team player with strong interpersonal skills and ability to work with cross-functional stakeholders.

Responsibilities

• Analyze operational spend and performance to identify trends, patterns, and efficiency opportunities.
• Develop and support analytical models and tools to improve performance visibility and decision-making.
• Create clear and impactful data visualizations and reports to communicate insights to stakeholders.
• Detect anomalies and deviations in performance data and work closely with cross-functional teams to investigate root causes and drive corrective actions.
• Act as a key interface between data and relevant interfaces, ensuring alignment, data integrity, and actionable outcomes.
• Act as the focal point for the unit’s KPIs, ensuring data accuracy, consistency, and reliability across all systems and reports.
• Ensure KPI targets are properly defined and aligned with business objectives.
• Continuously monitor performance against targets, identifying gaps and deviations.
• Analyze root causes for underperformance and work with relevant stakeholders to validate data and resolve discrepancies.
• Perform ad-hoc analyses and generate reports based on evolving business needs and management requests

Skills

Analytical thinking

Excel

English proficiency

Communication skills

Problem solving

Ownership

Education

Industrial Engineering & Management

Tools

SQL

Tableau

Fabric

Job description

Are you passionate about data, analytics, and uncovering the stories behind the numbers?
Join our global team as a Performance Analyst and play a key role in shaping business decisions through data-driven insights. In this role, you'll work with large-scale operational and financial data, collaborate with stakeholders across the globe, and help identify opportunities that drive performance, efficiency, and business results.
This is a great opportunity to gain global exposure, develop your analytics expertise, and make a measurable impact on business performance in an international organization.

What You'll Do:

Performance Analysis:

• Analyze operational spend and performance to identify trends, patterns, and efficiency opportunities.
• Develop and support analytical models and tools to improve performance visibility and decision-making.
• Create clear and impactful data visualizations and reports to communicate insights to stakeholders.
• Detect anomalies and deviations in performance data and work closely with cross-functional teams to investigate root causes and drive corrective actions.
• Act as a key interface between data and relevant interfaces, ensuring alignment, data integrity, and actionable outcomes.

KPI Ownership & Performance Monitoring:

• Act as the focal point for the unit’s KPIs, ensuring data accuracy, consistency, and reliability across all systems and reports.
• Ensure KPI targets are properly defined and aligned with business objectives.
• Continuously monitor performance against targets, identifying gaps and deviations.
• Analyze root causes for underperformance and work with relevant stakeholders to validate data and resolve discrepancies.

Ad-hoc Analysis & Reporting:

• Perform ad-hoc analyses and generate reports based on evolving business needs and management requests

Requirements

• Academic education in Industrial Engineering and Management from a recognized university or college -a must
• 1–2 years of experience in analytical roles - a must
• High proficiency in Excel - a must
• High level of English – written and spoken - a must
• Strong analytical and problem-solving skills – a must
• Basic knowledge of data manipulation, analysis and visualization tools, such as SQL, Tableau, Fabric
• Ability to communicate analytical findings in clear, simple business language, including actionable insights.
• Proactive, fast learner with strong ownership, curiosity, and willingness to learn.
• Team player with strong interpersonal skills and ability to work with cross-functional stakeholders

The Operations teams manage supply-chain matters, including terminal services, vessel operations, procurement, and ship management.

Our teams optimize costs and maximize vessel and employee safety while complying with international sustainability conventions.
Using digital tools, our operations teams monitor all vessel activities in real-time.