After-Sales Performance Analyst

Aerones Inc.; Indiana (PA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance after the probation period

Opportunities for professional growth

Hybrid working possibility

Job summary

Aerones Inc. is seeking a proactive After-Sales Performance Analyst to join their Product Support team. Responsibilities include analyzing after-sales performance, developing KPIs, and supporting decision-making with data insights.

This role requires strong Excel proficiency and analytical skills. Join a dynamic international organization offering hybrid working possibilities and health insurance after the probation period.

Qualifications

• Experience with performance analysis, business reporting, or business intelligence is considered an advantage.
• Strong written communication skills in English.

Responsibilities

• Analyze After-Sales performance data to identify trends.
• Develop, maintain, and optimize KPIs and dashboards.
• Prepare weekly and monthly performance reports with insights.
• Collaborate with After-Sales teams across multiple countries.
• Ensure data accuracy and consistency across reporting systems.

Skills

Microsoft Excel proficiency

Analytical thinking

Problem-solving skills

Verbal communication skills in English

Job description

Are you passionate about data analysis and turning business insights into measurable improvements? Do you enjoy identifying trends, optimizing reporting processes, and supporting decision-making in an international environment?

We are looking for an analytical and proactive After-Sales Performance Analyst to join our central Product Support team. In this role, you will be responsible for analyzing after-sales performance across multiple markets, developing reporting solutions, and supporting operational and strategic decisions with data-driven insights.

This position is ideal for someone who combines strong analytical capabilities with business understanding and enjoys working in a dynamic international organization.

What you’ll be doing

• Analyze After-Sales performance data to identify trends, risks, and improvement opportunities
• Develop, maintain, and optimize KPIs, dashboards, and management reports
• Prepare weekly and monthly performance reports with actionable business insights
• Support decision-making processes through data analysis and performance monitoring
• Collaborate with After-Sales teams across multiple countries to improve reporting quality and operational efficiency
• Ensure data accuracy and consistency across internal reporting systems
• Contribute to the development and improvement of reporting processes and analytical tools
• Support and train colleagues in the effective use of reporting systems and performance metrics

What we’re looking for

• Strong proficiency in Microsoft Excel, including Power Query, Power Pivot, and Data Connections
• Strong analytical thinking and problem-solving skills with attention to detail
• Ability to interpret data and present findings in a clear and business-oriented manner
• Good organizational skills and ability to manage multiple priorities independently
• Strong written and verbal communication skills in English
• Experience with performance analysis, business reporting, or business intelligence is considered an advantage

What we offer

• A stable position in a well-established international organization with strong ethical standards
• Opportunities for professional growth and continuous development
• Exposure to international operations and cross-functional collaboration
• A supportive and experienced team environment
• Modern tools and systems to support analytical work
• Hybrid working possibility with one remote working day per week
• Health insurance after the probation period

Interested?

We’d love to hear from you — send us your CV in English and take the next step in your career with us.