Senior IT Manager

Kentro; McLean (VA); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Education reimbursement

401k including an employer match

Paid time off

Job summary

Kentro in McLean, VA is seeking a Senior IT Manager to lead our corporate IT operations, security, and end-user support in a hybrid role based at our McLean office. You will manage the IT team, budgets, and vendor relationships.

This hands-on leadership role ensures compliance with ISO/NIST standards and federal requirements, overseeing Microsoft 365, Azure, and identity management while guiding incident response and business continuity.

Qualifications

• 8+ years IT experience with leadership or management.
• Bachelor's degree or equivalent experience.
• Strong experience with Microsoft 365 and Azure.
• Understanding of identity/access management and security controls.
• ISO/NIST compliance experience and audits helpful.
• Budget, vendor, and project management skills.
• Clear communication and documentation abilities.

Responsibilities

• Lead IT support/infrastructure team; manage workload and hiring.
• Escalation point for incidents and operational decisions.
• Own budgets, vendor relationships, and procurement.
• Drive ITSM maturity and process improvements.
• Oversee Microsoft 365, Entra ID, Intune, Purview, Exchange/SharePoint, and Azure.
• Enforce identity/access policies, MFA, SSO, and endpoint compliance.
• Oversee network security controls and patch management.
• Lead incident response, disaster recovery, and BC planning.
• Ensure ISO, NIST, and regulatory compliance; support audits.

Skills

IT leadership

Microsoft 365

Azure AD / Entra ID

Identity & access mgmt

Vendor management

Budget management

Security controls

Education

Bachelor's degree or higher

Tools

Microsoft 365 suite

Azure AD / Entra ID

Intune

Purview

Exchange Online

SharePoint Online

Azure services

Job description

Overview

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.

By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is hiring a Senior IT Manager to support IT operations within its internal corporate IT department. This hands‑on leadership role is responsible for managing IT operations and end‑user support, managing the support team members, and overseeing the security and compliance posture of the corporate environment for US Federal requirements. The IT Manager will direct day‑to‑day infrastructure and cloud system administration, employee onboarding and offboarding, manage staff and vendors, and ensure the organization's systems align with applicable security and regulatory requirements.

Location: This is a hybrid position based out of Kentro's McLean, VA office. The IT Manager is required to work on‑site at the McLean, VA office on a regular basis in accordance with the hybrid work schedule; this is not a remote position.

Compensation Range: The anticipated base salary range for this position is $120,000–$150,000 annually and reflects Kentro’s good-faith expectations at the time of posting. Final compensation is determined based on the role’s requirements, relevant skills, experience, education, certifications, work location, applicable security clearance requirements, market conditions, internal equity, and contract requirements.

This Job Description reflects the primary duties of the role; however, it is not intended to be all‑inclusive. Team members may be asked to take on additional responsibilities in alignment with customer expectations, business needs, and Kentro's culture of collaboration and adaptability.

Responsibilities

• Manage and develop the IT support/infrastructure team, including workload distribution, performance management, and hiring.
• Serve as the final escalation point for complex incidents, outages, and operational decisions.
• Own IT budgets, vendor relationships, and procurement decisions.
• Drive process improvement, SOP development, and ITSM maturity across the department.
• Oversee administration of Microsoft 365, Entra ID (Azure AD), Intune, Purview, Exchange Online, SharePoint Online, and Azure services.
• Direct configuration and enforcement of identity/access management, conditional access, MFA, SSO, and endpoint compliance policies.
• Oversee network architecture, administration, and security controls.
• Oversee patch management, system hardening, and lifecycle/asset management programs.
• Lead incident response, disaster recovery, and business continuity planning efforts.
• Own compliance with ISO standards (e.g., ISO 27001), including maintaining supporting documentation and coordinating audits.
• Maintain and oversee technical documentation, including network diagrams and System Security Plan (SSP)-type documentation.
• Ensure IT operations align with applicable regulatory and contractual security requirements.
• Support internal and external audit activities.

Qualifications

• 8+ years of progressive IT experience, including prior experience managing or leading an IT team.
• Bachelor's degree or higher from an accredited institution, or equivalent years of experience in lieu of degree.
• Strong experience with Microsoft 365 and Azure, including Entra ID, Intune, Purview, Exchange Online, SharePoint Online, and Azure administration.
• Strong understanding of identity/access management, security controls, conditional access, MFA, SSO, and network administration.
• Experience with compliance to ISO standards and NIST 800-171, including supporting or leading related audits.
• Proven ability to manage budgets, vendors, and IT projects.
• Strong leadership, professionalism, communication, and documentation skills.
• Excellent verbal and written communication skills.

Preferred Qualifications:

• Experience with GCC High / Azure Government environments.
• Experience with CMMC compliance, audits, assessments, or related compliance efforts.
• Relevant certifications: ITIL Foundation, Security+, MD-102/MD-100, Azure Administrator (AZ-104), or similar certifications.
• Experience with automation/workflow tools (Power Automate, PowerShell) and AI‑driven productivity tools (Copilot, etc.).
• Experience supporting federal government contracts.

Clearance Requirements:

• U.S. Citizenship required

Benefits

The Company

We believe in generating success collaboratively, enabling long‑term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification.

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in‑person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self‑identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email [e-mail].