Perch Server Assistant - evenings only

The Lodge at Gulf State Park, a Hilton Hotel; Gulf Shores (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay!

Team Member Hotel Discount Program

Uniforms Provided for most positions

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

The Lodge at Gulf State Park, a Hilton Hotel, is hiring a restaurant service team member to provide prompt and courteous food and beverage service to guests. You will keep tables clean, memorize menu items, and ensure a clean, sanitary bussing station while maintaining a welcoming, professional appearance.

Requirements include a high school education or equivalent and 3–6 months of food/beverage experience. The role emphasizes teamwork, guest satisfaction, and adherence to health standards.

Qualifications

• High school education or equivalent experience.
• Three to six months experience in a food/beverage services environment or establishment.
• Must have vision to read checks and menu items.
• Manual coordination to punch buttons and carry trays.

Responsibilities

• Ensure tables are cleaned and set in a timely manner.
• Memorize menu items and daily specials to answer questions and make recommendations.
• Maintain cleanliness standards in restaurant and service areas.
• Attend pre-meal and departmental meetings to improve communication.
• Respond to guest inquiries with timely, knowledgeable information.
• Present a clean, professional appearance and maintain a cheerful demeanor.
• Perform duties as assigned by management.

Skills

Communication

Customer service

Multitasking

Attention to detail

Teamwork

Food/beverage service

Education

High school or equivalent

Tools

POS system

Job description

COMPANY OVERVIEWAt Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.POSITION PROFILEEnsure that guests have an enjoyable dining experience by providing prompt and courteous food and beverage services to restaurant customers.ESSENTIAL RESPONSIBILTIESEnsure tables are cleaned and set in a timely manner to effectively serve our guests, maintaining table settings by removing finished courses, clearing ang organizing dirty dishes, glasses and silverware and maintaining a clean and sanitary bussing station.Complete all restocking and cleaning duties as instructed.Memorize menu items, recipes and daily specials in order to answer questions and make recommendation to customers.Maintain cleanliness standards in restaurant, wait- station, and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.Attend all pre-meal and departmental meetings in person to enhance communications and gain knowledge of products, service and facility.Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service.Present a clean and professional appearance at all times.Maintain a friendly, cheerful and courteous demeanor always. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.Perform other duties as assigned, requested or deemed necessary by management.REQUIRED KNOWLEDGE, SKILLS, AND ABILITIESHigh school education or equivalent experience.Three - Six months experience in a food/beverage services environment or establishmenMust have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.Communicate information and hotel services to management, staff and guests.PHYSICAL DEMANDSAble to lift, push, carry 20 - 40 lbs.Stand continuously for long periods of time.Lift, pull, push, bend, and move items to support the hotel and outletsBENEFITS PACKAGECompetitive SalaryDaily Pay!Team Member Hotel Discount ProgramUniforms Provided for most positionsBenefits - Health, Dental, Vision, Life Insurance, and other supplemental optionsPaid PTO401k with employer matchFood and Beverage DiscountsTuition ReimbursementIf you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love of the beach and Gulf Shores, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk!