Perch Server Assistant - evenings only

Valor Hospitality Partners, LLC; Gulf Shores, Northern (AL, KY); Hybrid; USD 24,000 - 30,000; Full time

Benefits offered by this job

Competitive Salary Daily Pay

Team Member Hotel Discount Program

Uniforms Provided for most positions

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality Partners, LLC in Gulf Shores, AL is seeking a friendly restaurant team member to ensure guests have an enjoyable dining experience by providing prompt and courteous food and beverage services.

You will memorize menu items, assist in maintaining clean dining areas, restock and prep as needed, and respond to guest inquiries with timely, knowledgeable information while upholding health and safety standards.

Qualifications

• High school education or equivalent experience.
• 3–6 months experience in a food/beverage service environment.
• Vision to see detailed guest checks and orders in dim light.
• Manual coordination to operate trays and service equipment.
• Ability to communicate hotel services to guests and staff.

Responsibilities

• Ensure tables are cleaned and set promptly for guests.
• Restock and clean all areas as instructed.
• Memorize menu items and daily specials to answer questions.
• Maintain cleanliness standards in dining, wait-station, and kitchen areas.
• Attend pre-meal and departmental meetings to stay informed.
• Respond to guest inquiries with timely, knowledgeable information.

Skills

Guest service

Food & beverage service

Communication

Education

High school diploma or equivalent

Job description

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians–driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here. Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

Ensure that guests have an enjoyable dining experience by providing prompt and courteous food and beverage services to restaurant customers.

ESSENTIAL RESPONSIBILITIES

• Ensure tables are cleaned and set in a timely manner to effectively serve our guests, maintaining table settings by removing finished courses, clearing and organizing dirty dishes, glasses and silverware and maintaining a clean and sanitary bussing station.
• Complete all restocking and cleaning duties as instructed.
• Memorize menu items, recipes and daily specials in order to answer questions and make recommendation to customers.
• Maintain cleanliness standards in restaurant, wait- station, and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
• Attend all pre-meal and departmental meetings in person to enhance communications and gain knowledge of products, service and facility.
• Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service.
• Present a clean and professional appearance at all times.
• Maintain a friendly, cheerful and courteous demeanor always.
• Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
• Perform other duties as assigned, requested or deemed necessary by management.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• High school education or equivalent experience.
• Three - Six months experience in a food/beverage services environment or establishment.
• Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
• Communicate information and hotel services to management, staff and guests.

PHYSICAL DEMANDS

Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Lift, pull, push, bend, and move items to support the hotel and outlets.

BENEFITS PACKAGE

• Competitive Salary Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement

If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love of the beach and Gulf Shores, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission to go beyond hospitality by creating memorable experiences and lasting connections with our guests. It's our uncomprising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun. We love what we do! We set the bar high and we are relentless in our pursuit to re-define hospitality.