Per Diem Shift Supervisor, The Gathering Place Drop-In Center

CAMBA; New York (NY); On-site; USD 28,413 - 40,467; Part time

Job summary

CAMBA in Brooklyn, NY, is seeking a Per Diem Shift Supervisor to oversee facility operations and ensure client safety. The successful candidate will maintain professional relationships, enforce safety policies, and manage day-to-day shift functions.

Qualified applicants should have either a high school diploma or equivalent with relevant experience, or a higher degree. The position offers $25.00 hourly compensation. We encourage diverse applicants to apply.

Qualifications

• HS Diploma or GED and 3 years applicable experience, or Associate’s degree and 2 years applicable experience, or Bachelor’s degree or equivalent experience.
• First Aid/CPR certification preferred.
• CPI (Crisis Prevention) certification preferred.

Responsibilities

• Maintain professional relationships with clients and client confidentiality.
• Ensure regulatory compliance is met per various NYC regulations.
• Manage day-to-day functions of the shift ensuring programming and client care.

Skills

Client confidentiality

Safety monitoring

Conflict resolution

Effective communication

Program coordination

Education

HS Diploma or GED

Associate’s degree

Bachelor’s degree

Job description

Per Diem Shift Supervisor, The Gathering Place Drop-In Center

Reports To: Assistant Program Director

Location: Brooklyn, NY 11233

What The Per Diem Shift Supervisor Does

• Maintain professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
• Input client data using DHS’ CARES database, as needed.
• Communicate effectively with clients, peers, supervisors, and funders.
• Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc, is adhered to (i.e., log book entries, bed checks, client belongings, security, client care, medication, etc).
• Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility.
• Ensure the safety and security of operations of the facility by maintaining adequate staffing levels.
• Must remain on-site to provide supervisory coverage at all times, including lunch breaks, when working shifts as the only on‑site Shift Supervisor.
• Ensure inventory of security equipment is up to date.
• Ensure security of valuables and medications in safe/cabinet.
• Retrieve, observe and document client’s self‑administration of medications, as appropriate.
• Manage and coordinate the day‑to‑day functions of the shift ensuring programming, rounds, and client care services are occurring.
• Professionally respond to complaints, incidents and emergencies and/or incidents and interview all parties, analyze, collect data, document and report the situation.
• Resolve individual conflicts and disputes between staff or clients in a respectful and solution based manner.
• Participate in program meetings as requested.
• Engage clients to address issues that arise on the shift and document and communicate via written logs, face‑to‑face meetings etc. to ensure appropriate staff are aware.
• Monitor clients’ safety and ensure safety policies and procedures are practiced daily.
• Overcome resistance to change from clients.
• Provide all required information for shift reports to CAMBA management and/or to funders.
• In the absence of adequate staffing, will have direct service/program responsibility in addition to the above.
• Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate.
• May conduct initial intake or initial and/or periodic assessments of clients
• May reach out and market the program to the community in order to obtain resources for clients.

Minimum Education/Experience Required

• HS Diploma or GED and 3 years applicable experience, or Associate’s degree (A.A.) and 2 years applicable experience, or Bachelor’s degree (B.A., B.S.W.) or equivalent experience.

Other Requirements

• Must be responsive and available to work on‑call shifts as needed.
• First Aid/CPR certification preferred.
• Certification in overdose prevention preferred.
• F-80 Fire Safety Coordinator certification preferred.
• CPI (Crisis Prevention) certified preferred.

Compensation: $25.00 hourly

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio‑economic status, marital or veteran status, pregnancy status or sexual orientation.