Per Diem Shelter Advocate

Susan B. Anthony Project; Torrington (CT); On-site; USD 26,000 - 36,000; Full time

Job summary

Susan B. Anthony Project in Torrington, CT is seeking a Per Diem advocate to support survivors of domestic and sexual violence. Shifts vary including evenings, overnights, weekends and holidays; on-site at the shelter location.

The role involves counseling, advocacy, intake duties, and crisis-line collaboration to ensure safety and access to services. You will assist residents, coordinate with staff, complete paperwork, and participate in supervision and program activities to uphold the agency’s

Qualifications

• Education and experience through relevant training, employment, or volunteer work.
• Knowledge of counseling and social services.
• Ability to understand dynamics of domestic and sexual violence at work.
• Training - certification as DV/SA counselor per statute.
• Willingness to work as part of a team to improve agency communication.
• Strong problem solving, communication and follow-up skills.
• Proficiency in Microsoft Office and related programs.
• Positive communications and conflict resolution abilities.
• Ability to collaborate with other agencies and volunteers.
• Daily car access with a valid CT driver's license.
• Capable of lifting/moving 25 pounds.
• Patience and a sense of humor.

Responsibilities

• Coordinate with staff to provide crisis line coverage 24/7/365, including nights and weekends.
• Provide supportive counseling, advocacy, referral and follow-up for clients.
• Complete shelter screenings and intakes within 24 hours.
• Welcome and orient new residents.
• Support residents in achieving short and long-term goals.
• Conduct case management meetings.
• Coordinate and facilitate client house meetings for shelter and TLP.
• Assist residents in transitions to new living situations with referrals and deposits.
• Prepare rooms and maintain a safe, clean shelter environment.
• Accompany victims to hospital, police or court as needed; provide advocacy.
• Stay informed of services, resources, legislation and policies.
• Maintain referrals with community organizations.
• Co-facilitate support groups and arrange childcare when needed.
• Assist with community education and in-services.
• Provide information and support for Victim Compensation funds.
• Maintain service data and statistics.
• Participate in supervision and advocate meetings.
• TLP office hours and safety inspections of units/building.
• Prepare TLP apartments for new residents after exits.
• Complete paperwork and reports accurately to meet deadlines.
• Coordinate with Shelter Manager on building maintenance.
• Represent Susan B. Anthony Project at events and programs.
• Other duties as assigned to support agency mission.

Skills

Counseling

Advocacy

Crisis line coordination

Communication

Team collaboration

Education

DV/SA counselor certification

High school diploma or equivalent

Tools

Microsoft Office

Job description

Position Type: Per Diem

Schedule: Shifts are offered based on agency needs, may occur during weekdays, evenings, overnights, weekends and holidays*

Location: On-Site, Shelter Location, Torrington, CT

Salary Range: $22.50

Summary: To support and facilitate the healing of victims/survivors of domestic and sexual violence and their families, by providing counseling, resources and legal, medical and other social service advocacy.

Responsibilities:

• Coordinate with other staff to provide crisis line coverage 24/7/365 and be available for after-hours shifts as required, including nights, weekends and holidays
• Provide support counseling, advocacy, referral and follow-up for sheltered and non-sheltered clients using empowerment approach to enhance confidence and self-esteem
• Complete shelter screenings and intakes (within 24 hours) per established intake guidelines
• Welcome and orient new residents
• Support residents in establishing and achieving short and long-term goals
• Conduct case management meetings
• Coordinate and facilitate client house meetings for shelter and TLP
• Assist residents leaving shelter in transition to another living situation (including referrals, furniture, security deposits, applications)
• Provide necessary cleaning of resident rooms upon exit. Prepare rooms for new resident arrival
• Work to create a safe and clean-living environment by participating in cleaning the shelter
• Accompany adult victims/survivors to a hospital or private physician, police and/or court when requested. To provide advocacy and/or emotional support upon victim's/survivor’s request.
• Stay informed of all services, referral resources, legislation, and policies regarding victims/survivors of domestic violence and sexual assault
• Maintain regular contact with community organizations/service providers to ensure effective referrals
• Co-facilitate support groups and make every effort to provide childcare, if necessary
• Assist with community education and provide in-services as requested
• Provide information, application assistance and support for Victim Compensation funds
• Maintain and provide service data/statistics as required
• Participate in individual and group supervision including advocate meetings and co-facilitator meetings
• TLP office hours
• Conduct safety inspections of the TLP units and building to ensure safety and cleanliness.
• Prepare TLP apartments for new residents, including cleaning and necessary maintenance after client exits
• Accurately complete all required paperwork, forms, and reports to meet program deadlines and compliance standards.
• Coordinate with the Shelter Manager to address and schedule any necessary building maintenance
• Serve as an ambassador for Susan B. Anthony Project. Participate in events, programs and promotions of awareness and advocacy
• Other duties as assigned to further the mission of the agency

Qualifications:

• Education and experience that may have been gained through relevant training, employment, or volunteer experience.
• Knowledge of counseling and social services
• Ability to understand and incorporate the dynamics of domestic and sexual violence into work
• Ability to understand and incorporate political/system's perspective of domestic violence/sexual abuse issues into work
• Training - certification as DV/SA counselor per statute
• Willingness to participate as a member of a team to enhance agency communication and operation
• Excellent problem solving, communication and follow up skills
• Proficiency in Microsoft Office Platform, and/or other programs
• Use of positive communications and proactive conflict resolution
• Ability to work with other agencies, systems, board and volunteers
• Daily access to a car with a valid CT driver’s license
• Able to lift and move 25 pounds
• Patience and a sense of humor

*Employees who are required to provide direct service to clients under the CGS 52-146K and the managers to these employees, are considered essential personnel. Their classification as essential personnel requires coverage of critical crisis services and residential presence during all shifts; daytime, nights, overnights, weekends, holidays, storms and other emergency situations.

Please Note: All communication regarding your application and the interview process will be sent through BambooHR. Please be sure to check your inbox, as well as your spam or junk folder, regularly so you don’t miss any important updates.