Per Diem Secretarial Float

Upstate Medical University; City of Syracuse (NY); On-site; USD 22,041 - 35,652; Part time

Job summary

A medical institution in Syracuse is seeking a skilled Medical Secretary to perform secretarial duties in a fast-paced environment. Responsibilities include scheduling appointments, managing patient communications, and handling insurance authorizations. The ideal candidate will have a high school diploma and two years of medical office experience. This role offers a per diem position with varying shifts and competitive hourly pay ranging from $16.00 to $25.88.

Qualifications

• High school or equivalent and two years of directly related medical secretary/office experience.
• Experience in EMR and Orthopedic office preferred.

Responsibilities

• Perform secretarial duties including scheduling appointments and relaying messages.
• Communicate information to patients under MD direction.
• Handle insurance authorizations and referrals.
• Maintain accurate schedules and handle Epic EHR documentation.
• Assist with special projects as assigned.

Skills

Medical office procedures

Epic EHR system

Insurance authorizations

Patient communication

Scheduling

Education

High school diploma or equivalent

Job description

Job Summary

• Performs secretarial duties under general supervision including scheduling appointments, relaying messages, requesting refills on patient’s behalf, scanning and filing in a fast‑paced environment.
• Regularly answers the hunt line.
• Routinely answers calls prior to voicemail activation.
• Communicates appropriate and approved information to patients without giving medical advice without MD directions.
• Provides practice support which could include switchboard coverage, patient check out, obtaining authorizations and various other practice‑assigned tasks.
• Knowledgeable in all aspects of insurance authorizations; obtains necessary referrals/authorizations from various insurance carriers as needed; schedules outside imaging, MRIs, CTs when necessary and ensures authorizations are obtained prior to patient appointments.
• Works closely with patients, physicians, residents, clinic, management and secretarial staff to facilitate efficient communication among all parties.
• Utilizes knowledge of medical processes and office procedures at all times.
• Effectively communicates and accurately documents via Epic EHR system relaying messages to Physicians and Patient Care team.
• Provides secretarial coverage (desk, phone, message, surgery scheduling coverage) during planned secretarial time away from the office; familiar with section co-worker duties when called upon for coverage; capacity and willingness to work with & for others in section.
• Maintains accurate schedule in EPIC, blocking time where appropriate and inserting add‑on slots when MD is covering.
• Reviews surgery case requests and ensures orders are fully accurate and all necessary information is provided to the surgery schedulers.
• Reviews work queues daily for completion of orders, pre‑ops and miscellaneous paperwork; completes necessary orders/requisitions as indicated in patient notes and by MD protocol.
• Keeps work queues current with all orders worked within 5–7 days of entry.
• Accurately prepares temp chart, ensuring note/report/test results from prior visit are in temp chart; routinely has charts available 3 days prior to visit, and also includes patients added on once charts are prepped.
• Assists with special projects as needed.
• Other duties as needed and assigned by Supervisor.

Minimum Qualifications

High school or equivalent and two years of directly related medical secretary/office experience. Will consider equivalent combination of education and experience.

Preferred Qualifications

EMR and Orthopedic office experience preferred.

Work Days

Shifts vary - per diem.

Message To Applicants

G3: $16.00 - $25.88
Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment Office

MedBest Medical Management