Program Associate

Housing Works; New York (NY); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Healthcare plans

PTO up to 30 days in first year

Educational benefit

Tuition assistance (loan reimbursement

Job summary

Housing Works in New York, NY, is seeking a Program Associate to provide administrative and operational support for STARS Housing Programs. Responsibilities include ordering furniture, tracking rent, maintaining supplies, and assisting with data entry and reporting.

Qualifications include a High School Degree or GED, with a Bachelor’s Degree preferred, and at least three years in work with low-income and marginalized communities.

Qualifications

• High School Degree or GED is required.
• Bachelor's Degree is preferred.
• Three or more years of related experience working with low-income and marginalized communities.

Responsibilities

• Maintain organized furniture inventory and program and office supply counts.
• Track rent collections and identify incorrect or missing payments.
• Order furniture and supplies from qualified vendors per Procurement Policy.
• Track and report rent collections and escalate issues as needed.
• Coordinate utilities payments and ensure timely processing of invoices.
• Maintain keys inventory and staff/client Omny Cards; organize client documentation.
• Assist with data entry, program reporting and compliance.
• Oversee archival storage and secure disposal of client charts as required.
• Communicate with clinical staff regarding resident care and behavior.
• Assist with pantry orders and general administrative duties.
• Participate in advocacy to end homelessness and HIV/AIDS.

Education

High School Degree or GED

Bachelor's Degree, preferred

Job description

• Pay or shift range: $19 USD to $22 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Compensation Range: $19/hr - $22/hr commensurate with experience

Benefits:

• We have three comprehensive healthcare plans to choose from based on your priorities and budget.
• Housing Works covers most of the plan; you pay a portion, based on your salary.
• Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
• We offer employees an educational benefit.
• This money is available for tuition loan reimbursement, tuition costs, and text books.

Overview:

The Program Associate (PA) provides administrative and operational support for the STARS Housing Programs by placing Work Orders, ordering furniture, scheduling and receiving deliveries. The Program Associate orders program and office supplies and performs data entry and administrative tasks.

Responsibilities:

• Maintain organized furniture inventory and program and office supply counts by developing an inventory and supply monitoring system that includes tracking of supplies and purchases.
• Effectively and efficiently track rent collections to identify any payments that are not being made are being made incorrect amounts.
• Order furniture and supplies from qualified vendors in accordance with Housing Works’ Procurement Policy.
• Track and report rent collections, identifying and escalating missing, late, or incorrect payments.
• Track and monitor Con Edison utility payments, maintain accurate payment records, and collaborate with Finance and Program staff to ensure invoices are processed timely, payments are made consistently, and outstanding issues are resolved promptly.
• Maintain organization and accountability of apartment keys, including staff key sign-out logs.
• Order, distribute, and track staff and client Omny Cards.
• Collect, organize, and upload documentation for incoming clients.
• Assist with the collection, organization, and maintenance of documentation required for contract monitoring, audits, and regulatory compliance.
• Record meeting attendance and prepare meeting minutes for staff and community meetings.
• Maintain organized electronic and physical filing systems.
• Assist with data entry, data management, and program reporting.
• Oversee the retention, archiving, off‑site storage, and secure disposal of client charts in compliance with program contracts, agency policies, and regulatory requirements.
• Communicate with the clinical staff on resident behavior as well as the care of those on the fragile list.
• Order and maintain pantry.
• Perform other administrative and operational duties as assigned
• Enthusiastically participate in advocacy and direct actions to end the twin crises of homelessness and HIV/AIDS.

Requirements:

• High School Degree or GED.
• Bachelor's Degree, preferred.
• Three (3) or more years of related experience working with low-income and marginalized communities, as well as individuals with multiple chronic medical and/or behavioral health conditions.

Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at [e-mail]

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high‑end thrift shops in Manhattan and Brooklyn and a much‑loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.