Per Diem Receptionist

Benchmark-Senior-Living; Shelton (CT); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Holidays

Meal Program

Training & Uniforms

Referral Bonus

Wellness Programs

401k Match

Medical/Dental/Vision

Tuition Reimbursement

Paid Time Off

Job summary

Benchmark Senior Living in Shelton, CT is hiring a Per Diem Front Desk Receptionist. The role requires day, evening, weekend, and holiday availability, with a need-based schedule.

You will greet visitors, answer calls, and coordinate appointments while supporting residents and families with courteous, professional service. As part of a respectful, diverse team, you will learn processes and contribute to a welcoming community for seniors.

Qualifications

• High school diploma or equivalent preferred.
• Expert knowledge of telephone system and ability to teach others.

Responsibilities

• Greet visitors upon arrival and provide information.
• Handle phone calls professionally and route or answer queries.
• Offer refreshments to visitors when applicable.
• Manage appointment books for doctors and beauty services.
• Act as concierge for residents and assist with errands.
• Keep the lobby clean and organized.

Skills

Customer service

Phone etiquette

Organization

Education

High school diploma or equivalent

Tools

Telephone system

Basic computer skills

Job description

Benchmark Senior Living in Shelton is looking for Per Diem Receptionists. Candidate needs to be able to work days, evenings, weekends and holidays. Schedule will be on a need be basis.

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.

Responsibilities

• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Manages doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash

Requirements

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 3 floating holidays
• Discounted Meal Program
• Paid Training & Company-provided Uniforms
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match
• Medical, Vision & Dental Benefits
• Tuition Reimbursement Program
• Vacation and Health & Wellness Paid Time Off

*Eligibility may vary by employment status