Per Diem Patient Services Associate: Front Desk & Scheduling

Pediatrix-Medical-Group-3; Ogden (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Coverage

401k Plan

Stock Purchase Program

Job summary

Pediatrix Medical Group is seeking a Patient Services Associate to ensure an excellent patient experience, greet patients, check-in, collect payments, and support scheduling and billing in a fast-paced clinic.

The role includes insurance verification, updating patient information, preparing daily schedules, and coordinating with providers while maintaining HIPAA compliance and compassionate service.

Qualifications

• Education: High school diploma or GED or equivalent combination of education and experience.
• Experience in healthcare setting or medical office preferred.
• Knowledge of medical terminology and coding related to front-office workflows is beneficial.

Responsibilities

• Greet patients and register/check in patients; verify demographics and insurance information.
• Collect copayments and outstanding balances; schedule follow-ups and provide visit summaries or referrals.
• Verify insurance eligibility and benefits; obtain pre-authorizations and referrals as required.
• Prepare daily clinic schedules and complete chart prep for upcoming appointments; support office operations (faxing, scanning, indexing).
• Provide compassionate customer service; ensure HIPAA compliance and maintain a welcoming environment.

Skills

Knowledge of medical terminology

Superior customer service

Excellent verbal and written comms

Fast-paced work environment

Multitasking

Team player

Prioritize responsibilities

High stress tolerance

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Pediatrix Medical Group is seeking a Patient Services Associate to ensure an excellent patient experience, greet patients, check-in, collect payments, and support scheduling and billing in a fast-paced clinic.

The role includes insurance verification, updating patient information, preparing daily schedules, and coordinating with providers while maintaining HIPAA compliance and compassionate service.