Per Diem Integrated Care Navigator – Behavioral Health

Rochester Regional Health; City of Rochester (NY); On-site; USD 28,000 - 36,000; Part time

Job summary

Rochester Regional Health is seeking a Care Navigator for the In Patient Psychiatry track at St. Mary’s hospital. This per diem position coordinates behavioral health care within an Integrated Care team including PCPs, BHCs, and psychiatric providers.

The role involves screening, patient education, monitoring symptoms, supporting medication management, and facilitating referrals and follow-up to improve care engagement and outcomes.

Qualifications

• Minimum of 2 years of experience in Human Services related field, medical related field, customer service, client/patient interfacing experience required OR Associate's degree required, bachelor's degree preferred.
• AS degree is required.

Responsibilities

• Support and coordinate behavioral health care with the patient, patient's Primary Care Provider (PCP), BHC, psychiatric provider and other Integrated Care team members.
• Screen and assess patients for common mental health and substance abuse disorders.
• Provide patient education about common mental health and substance abuse disorders and available treatment options.
• Monitor patients for changes in clinical symptoms and treatment side effects or complications.
• Support psychotropic medication management prescribed by PCPs and/or psychiatric provider, focusing on treatment adherence, side effects and other complications, and effectiveness of treatment.
• Provide brief interventions using evidence-based techniques such as Behavioral Activation, Problem-Solving Treatment, Motivational Interviewing, or other treatments appropriate for primary care settings.
• Provide or facilitate referrals to mental health clinic/substance use disorder treatment programs as clinically indicated.
• Participate in regularly scheduled Integrated Care team meetings and communicate treatment recommendations to team members and outside collaborators as indicated.
• Facilitate patient engagement and follow-up in care.
• Maintain a registry of patients in the Integrated Care track that includes engagement, measurement- based care outcomes (PHQ-9) results and other items being used by the team to track and manage care.
• Facilitate the Integrated Care team's review of care of patients not responding optimally to treatment that may lead to management changes in medications or psychosocial treatments, or appropriate referrals for additional services.
• Handle confidential information with discernment and sensitivity.

Education

AS (Required)

Job description

Rochester Regional Health is seeking a Care Navigator for the In Patient Psychiatry track at St. Mary’s hospital. This per diem position coordinates behavioral health care within an Integrated Care team including PCPs, BHCs, and psychiatric providers.

The role involves screening, patient education, monitoring symptoms, supporting medication management, and facilitating referrals and follow-up to improve care engagement and outcomes.