Per Diem-Hospital Unit Service Coordinator-Telemetry-Lakewood-Days

University of California - Irvine Health; Lakewood (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

University of California, Irvine Health is seeking a unit secretary to perform clerical duties on an assigned patient care unit under the supervision of the Charge Nurse. The role focuses on accurate transcription, chart preparation, and efficient unit operations while maintaining patient privacy and safety.

Ideal candidates will have knowledge of medical terminology, strong computer skills, and prior unit secretary experience in acute care settings.

Qualifications

• Knowledge of medical terminology.
• Computer skills.
• Previous unit secretary experience in acute care setting.

Responsibilities

• Telephone Skills: Demonstrate hospital telephone etiquette by answering the phones promptly, courteously and by identifying department and self.
• Policy/Procedures: Follow all hospital and department policies and procedures.
• Teamwork: Support co-workers, physicians and students; share information and assist when needed.
• Productivity: Maintain high productivity; prioritize work and manage challenging situations.
• Clerical duties: Transcribe physician orders, prepare/maintain charts, assist with transfers and ensure acuity and directives are documented correctly.
• Communications: Answer calls promptly and notify staff of STAT orders, admissions, transfers, discharges.
• Supplies/equipment: Order supplies and facilitate equipment repairs.
• Information Management: Use hospital information systems and notify discharge/transfer details.
• Unit Involvement: Attend required trainings and meetings; align with unit goals.
• Patient Rights: Uphold patient rights and communicate respectfully.
• Other duties as assigned.

Skills

Medical terminology

Unit secretary experience in acutecare

Tools

Computer skills

Job description

Who We Are

UCI Health is one of California's largest academic health systems and the clinical enterprise of the University of California, Irvine. Established on July 1, 1976, UCI Health has grown into a 1,461-bed health system that includes UCI Health - Orange, UCI Health - Irvine, four Community Network hospitals and a growing network of ambulatory care centers across Orange and Los Angeles counties.
As Orange County's only academic health systems, UCI Health is home to the only National Cancer Institute-designated comprehensive cancer center based in the county, the region's only American College of Surgeons-verified Level I adult and Level II pediatric trauma center, American College of Emergency Physicians Gold Level 1 Geriatric Emergency Department and a nationally recognized regional burn center verified by the American Burn Association. Powered by UC Irvine, UCI Health serves 5.6 million people across Orange County, western Riverside County and southeast Los Angeles County through excellence in patient care, research and medical education.

Your Role on the Team

Position Summary:

The unit secretary performs clerical duties on assigned patient care unit under the supervision of the Charge Nurse.

What It Takes to be Successful

Required Qualifications:

• Knowledge of medical terminology

Preferred Qualifications:

• Computer skills
• Previous unit secretary experience in acute care setting.

Physical Requirments:

• Position involves standing and walking for long periods of time, approximately 75% the workday.
• Must be able to transfer and lift patients as necessary. Weight will vary from patient to patient.
• Must have the dexterity, coordination, and visual and auditory acuity to perform all job responsibilities.
• Must be able to communicate effectively, both verbally and in writing.
• Must be free from signs of illness and infections.

Technical and Job Specific Skill:

1. Telephone Skills: Must demonstrate hospital telephone etiquette by answering the phones promptly, courteously and by identifying department and self.

2. Policy/Procedures: Is aware of and follows all hospital and department policies and procedures.

3. Teamwork: Promotes positive co-worker relationships through teamwork and cooperation. Understands and supports the needs of individuals in other departments and promotes conflict resolution. Shares information, work knowledge and experience with co-workers, physicians, and students in a non-threatening manner. Offers assistance and promptly responds to requests.

4. Productivity: Maintains high productivity and performs efficiently regardless of whether the work volume is high or low. Appropriately prioritizes work activities. Responds to difficult situations with self-control and a positive attitude. Makes decisions independently and knows when to ask for assistance. Exercises good judgment and arrives at sound decisions.

5. Clerical duties

• a) Accurately and legibly transcribes physician orders in Kardex and sends requisition slips to appropriate departments in a timely manner
• b) Verifies all transcribed orders are signed by an RN throughout the shift
• c) Prepares and maintains charts
• d) Copies and prepares charts for transfers
• e) Assures acuity information is obtained from RN for reporting as per policy
• f) Reviews advance directive information to be certain it is completed appropriately and follows through, if necessary
• g) Collects information for legal documents (i.e.: birth certificates/ death certificates), if needed
• h) Accurately completes and submits charge documentation
• i) Facilitates contact with payor, if indicated

6. Communications

• a) Utilizes patient call light system and communicates patient needs to appropriate staff
• b) Answers incoming calls promptly, efficiently and courteously
• c) Promptly notifies the team leader of STAT orders & patient/family requests
• d) Notifies physicians as directed by the charge nurse
• e) Reports all unusual occurrences to supervisor, charge nurse, or team leader
• f) Promptly notifies appropriate areas of patient admit, transfer, and discharge
• g) Copies and prepares charts for transfer
• h) Responds to emergency situations and assists as needed
• i) Promptly notifies EVS of patient discharge/transfer and follows through to assure room availability for pending patient admits/transfers

7. Supplies/equipment

• a) Orders supplies and equipment as directed
• b) Facilitates equipment repairs
• c) Stores orders

8. Information Management

• a) Utilizes information systems promptly and efficiently (for example: Omninote, diet list computer, page system).
• b) Promptly notifies appropriate staff/departments of patient discharge and transfer

9. Unit Involvement

• a) Attends 50% of staff meetings
• b) Has knowledge of unit goals and expectations
• c) Follows hospital policy and procedure
• d) Attends all mandatory courses as designated
• e) Demonstrates responsibility for self development by participating in learning activities to obtain skills to meet learning gaps as identified by supervisor

10. Patient Rights

• a) Upholds all patient rights
• b) Treats all patients, families and coworkers in a polite and respectful manner
• c) Reports immediately any issues where patient rights might be compromised to supervisor, charge nurse, or team leader

11. Performs any other duties or responsibilities that may be assigned

Total Rewards

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at [e-mail] or at [phone], Monday - Friday from 8:30 a.m. - 5:00 p.m.

Consideration for Work Authorization Sponsorship

Must be able to provide proof of work authorization