Per Diem-Admitting worker-Variable

UC Irvine; Placentia (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Sick leave

Vacation time

Retirement savings plans

Job summary

UCI Health, a major California academic health system, seeks a Patient Access representative to support scheduling, registration, and patient flow from pre-admission to discharge.

Role requires strong communication, accuracy in demographics, and compliance with liability collection practices. Healthcare setting experience is preferred; this is an on-site position in California.

Qualifications

• High School Diploma or GED required.
• 0–1 year in Customer Service role.
• 0–1 year administrative experience in a medical facility, health insurance, or related area preferred.
• Some college coursework required.
• Excellent reading, written, and verbal communication skills in English.
• Computer and Switchboard knowledge.
• Must be 18 years or older to witness forms.
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties.
• Must demonstrate customer service skills appropriate to the job.
• Ability to establish and maintain effective working relationships across the Health System.

Responsibilities

• Perform scheduling, registration, patient pre-admission and admission functions.
• Must obtain complete and accurate patient demographic information.
• Must employ proper, compliant patient liability collection techniques before, during, and after the date of service.

Skills

Customer service

Communication skills

English proficiency

Administrative support

Education

High school diploma or GED

Some college coursework

Tools

Computer and Switchboard knowledge

Job description

About UCI Health

UCI Health is one of California’s largest academic health systems and the clinical enterprise of the University of California, Irvine. Established on July 1, 1976, the health system has grown into a 1,461‑bed facility that includes UCI Health — Orange, UCI Health — Irvine, four Community Network hospitals, and a growing network of ambulatory care centers across Orange and Los Angeles counties.

Your Role on the Team

Position Summary

Responsible for duties in support of departmental efficiencies, which may include— but are not limited to— performing scheduling, registration, patient pre‑admission and admission, reception, and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives must employ proper, compliant patient liability collection techniques before, during, and after the date of service.

Required Qualifications

• High School Diploma or GED required.
• 0–1 year in Customer Service role.
• 0–1 year administrative experience in a medical facility, health insurance, or related area preferred.
• Some college coursework required.
• Demonstrates excellent communication skills.
• Computer and Switchboard knowledge.
• Must be 18 years or older to witness forms.
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties.
• Must demonstrate customer service skills appropriate to the job.
• Excellent reading, written, and verbal communication skills in English.
• Ability to maintain a work pace appropriate to the workload.
• Ability to establish and maintain effective working relationships across the Health System.

Preferred Qualifications

• Knowledge of University and medical center organizations, policies, procedures and forms.

Total Rewards

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Conditions Of Employment

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment
• Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: Conditions of Employment

Closing Statement

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at [e-mail] or at (949) 824‑0500, Monday – Friday from 8:30 a.m. – 5:00 p.m.

Consideration for Work Authorization Sponsorship

Must be able to provide proof of work authorization.