Admitting Worker - ACC - Ambulatory Admin - FT Days

University of California, Irvine; Irvine (CA); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Paid time off (sick and vacation)

Retirement savings plans

Discounts and perks

Job summary

UCI Health in Irvine, CA seeks a friendly front desk receptionist to be the first point of contact for patients in the clinic. You will perform general clerical and registration tasks and enter patient data into the registration system.

You will verify insurance, schedule appointments, and manage communication with patients, families, and care teams. The role requires strong customer service, accurate data entry, and the ability to work flexible shifts including evenings, weekends, and holidays.

Qualifications

• Must demonstrate customer service skills appropriate to the job.
• Must be able to work weekends and holidays.
• Experience using office equipment (printer, copier, fax, scanner).
• Experience using a multi-line telephone system.
• Experience data entry and retrieval in a computer system.
• Effective written and verbal communication skills.
• Ability to work variable shifts including evenings, nights, weekends and holidays.
• Must read, write and speak English effectively.

Responsibilities

• Serves as first point of contact for patients in the clinic.
• Performs general clerical and reception duties.
• Enters patient data to the registration system and verifies insurance and/or third-party coverage.
• Schedules, confirms, and cancels patient appointments.

Skills

Customer service

Data entry

Verbal communication

Written communication

English proficiency

Multiline telephone system

Tools

Printer

Copier

Fax machine

Scanner

Multi-line telephone system

Job description

Who We Are

UCI Health is one of California’s largest academic health systems and the clinical enterprise of the University of California, Irvine. Established on July 1, 1976, UCI Health has grown into a 1,461-bed health system that includes UCI Health — Orange, UCI Health — Irvine, four Community Network hospitals and a growing network of ambulatory care centers across Orange and Los Angeles counties.

As Orange County’s only academic health system, UCI Health is home to the National Cancer Institute‑designated comprehensive cancer center based in the county, the region’s only American College of Surgeons‑verified Level I adult and Level II pediatric trauma center, American College of Emergency Physicians Gold Level 1 Geriatric Emergency Department and a nationally recognized regional burn center verified by the American Burn Association. Powered by UC Irvine, UCI Health serves 5.6 million people across Orange County, western Riverside County and southeast Los Angeles County through excellence in patient care, research and medical education.

Your Role on the Team

Position Summary: Incumbent serves as first point of contact for patients in the clinic. Performs general clerical and reception duties. Enters patient data to the registration system and verifies insurance and/or third‑party coverage. Schedules, confirms, and cancels patient appointments.

What It Takes to be Successful

Required Qualifications

• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
• Must demonstrate customer service skills appropriate to the job
• Must be able to work weekends and holidays
• Must have experience using office equipment such as a printer, copier, fax and scanner
• Must have experience using a multi‑line telephone system
• Must have experience using a computer, including data entry and retrieval
• Must have effective written and verbal communication skills
• Must be able to work variable shifts, including evenings, nights, weekends, and holidays
• Must be able to perform simple calculations and math
• Must maintain a work pace appropriate to the workload
• Must establish and maintain effective working relationships across the Health System
• Must read, write and speak English effectively

Preferred Qualifications

• Must have knowledge of medical terminology
• Must have knowledge of insurance programs and/or government programs
• Must have experience working with TDS, Signature, and IDX systems
• Must have experience in registration, scheduling and/or authorization processes
• Must have experience in a hospital or medical office setting
• Must be bilingual in Spanish, Vietnamese or Chinese

Total Rewards

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to discounts and perks.

Conditions of Employment

• Background Check and Live Scan
• Employment Misconduct
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug‑Free Environment

Details of each policy may be reviewed at https://hr.uci.edu/new-hire/conditions-of-employment.php.

Mandatory Warnings

• Must be able to provide proof of work authorization

Closing Statement

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti‑Discrimination Policy. We are committed to attracting and retaining a diverse workforce and honoring unique experiences, perspectives, and identities. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, contact UCI's Employee Experience Center at [e-mail] or (949) 824‑0500, Monday‑Friday from 8:30 a.m. to 5:00 p.m.