Per Diem-Admitting worker-Variable

University of California, Irvine; Placentia (CA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Sick and vacation time

Retirement savings plans

Job summary

A university in California is seeking a Patient Access representative. The role involves supporting departmental efficiencies, performing scheduling, collecting patient information, and demonstrating strong communication skills. Candidates should have a High School Diploma or GED, preferably with some administrative experience in a medical facility. The position offers various benefits including healthcare options and retirement plans.

Qualifications

• 0-1 year in a Customer Service role required.
• 0–1 year administrative experience in a medical facility preferred.
• Must be 18 years or older to witness forms.

Responsibilities

• Support departmental efficiencies and scheduling.
• Obtain accurate patient demographic information.
• Employ compliant patient liability collection techniques.

Skills

Customer Service

Communication skills

Computer knowledge

Ability to establish relationships

Education

High School Diploma or GED

Some college coursework

Job description

Your Role on the Team

Position Summary:

Responsible for duties in support of departmental efficiencies which may include, but not limited to, performing scheduling, registration, patient pre‑admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.

What It Takes to be Successful

Required Qualifications

• High School Diploma or GED required.
• 0-1 year in Customer Service role.
• 0–1-year administrative experience in medical facility, health insurance, or related area preferred.
• Some college coursework required.
• Demonstrates excellent communication skills.
• Computer and Switchboard knowledge.
• Must be 18 years or older to witness forms.
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties.
• Must demonstrate customer service skills appropriate to the job.
• Excellent reading, written and verbal communication skills in English.
• Ability to maintain a work pace appropriate to the workload.
• Ability to establish and maintain effective working relationships across the Health System.

Preferred Qualifications

• Knowledge of University and medical center organizations, policies, procedures and forms.

Total Rewards

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Conditions of Employment

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at [e-mail] or at [phone], Monday - Friday from 8:30 a.m. - 5:00 p.m.

Consideration for Work Authorization Sponsorship

Must be able to provide proof of work authorization