PeopleSoft Training Developer / Instructor

MIT RESOURCE; City of Albany (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

MIT RESOURCE is seeking an experienced PeopleSoft Training Developer / Instructor in Albany, New York. The role involves creating training materials and delivering classroom training to Retirement staff on PeopleSoft modules.

The ideal candidate will have extensive experience with PeopleSoft and Oracle UPK, along with a proven track record in training delivery for adult learners. This role offers a contract position, ensuring a professional training environment.

Qualifications

• At least 3 years of experience with PeopleSoft, preferably with CRM, HCM, or Interaction Hub.
• At least 2 years of experience using UPK to develop training materials.
• At least 5 years of experience developing training for adult learners.
• At least 5 years of experience delivering training.

Responsibilities

• Develop training on assigned PeopleSoft module(s), including job aids and transaction simulations.
• Manage UPK recording and editing process.
• Deliver classroom training courses.
• Confirm course materials and devices before class.
• Track course attendance and communicate with Outreach & Change Management team.
• Administer course satisfaction surveys.
• Document feedback and communicate course outcomes.

Skills

PeopleSoft functionality

Oracle User Productivity Kit (UPK)

Facilitation skills

Presentation skills

Job description

Job Description

we are looking for an experienced PeopleSoft Training Developer / Instructor who possess a professional attitude, can adapt quickly to change, and can quickly learn requirements, system configurations and business processes to train Retirement staff.

The Training Developer / Instructor will be required to create and update training presentations, record and edit transaction simulations, and build training data in the training environment, as necessary.

Experience using Oracle User Productivity Kit (UPK) to create training transaction simulations is required. Proficiency with assigned PeopleSoft module(s) and related PeopleSoft functionality is a must. Previous classroom training delivery experience with the assigned PeopleSoft module(s), and strong facilitation / presentation skills are required

• Develop training on assigned PeopleSoft module(s), which will include job aids, Online Help transaction simulations, and participant guides.
• Manage the Oracle User Productivity Kit (UPK) recording and editing process, including status reporting.
• Deliver classroom training courses to identified students.
• Participate in all assigned Train-the-Trainer and Training Pilot sessions in Spring 2015.
• Confirm course materials have been delivered and classroom devices work prior to the start of class.
• Track course attendance and communicate back to the Outreach & Change Management team daily.
• Administer course satisfaction surveys at the end of each class.
• Document open questions / parking lots items / feedback during and after class, and work with Outreach & Change Management and Business Process Teams.
• Communicate course outcomes / issues and provides feedback to Training Lead during scheduled Status Meetings and/or by email.
• Promptly report any technical problems to Training Leads, Facilities Manager, or call the IT Help Desk directly.
• Assist with other duties as assigned or as directed.

Qualifications

• At least 3 years of experience with PeopleSoft, preferably with Customer Relationship Management, Human Capital Management, or Interaction Hub
• At least 2 years of experience using Oracle User Productivity Kit (UPK) to develop training / support materials
• At least 5 years of experience developing technical training for adult learners on tools or systems
• At least 5 years of experience delivering training to adult learners

Additional Information

All your information will be kept confidential according to EEO guidelines.

• Contract