PEOPLE & TALENT MANAGER

Restaurant Associates Corp.; Boston (MA); On-site; USD 115,000 - 120,000; Full time

Benefits offered by this job

Annual bonus potential

Paid time off benefits

Job summary

Restaurant Associates seeks a senior People & Talent Manager in Boston, MA to drive CARE-focused leadership, engagement, and development initiatives for a high-volume campus dining account.

The role partners with business leaders to set top-quality standards, develop teams, and implement learning platforms while advancing employee, customer, and client experiences through strategic HR leadership.

Qualifications

• Bachelor's degree and minimum five+ years in People/Human Resources Leadership, Employee Engagement Training, Talent Management, Development, and Learning.

Responsibilities

• Oversee CARE People leader engagement strategies for meaningful workplace experience.
• Set framework and measurement of leadership to ensure program success and accountability.
• Coach and mentor key business team members; train managers to be effective role models.
• Ensure learning & development platforms are implemented consistently across the business.
• Meet with Associates for feedback, town hall communications, and leadership updates.
• Design and deliver training courses, including leadership development and performance improvement.
• Drive succession planning and internal mentorship programs.
• Partner with Talent Acquisition to diversify talent pipelines and grow the ready-now bench.

Skills

Leadership

People leadership

Employee engagement

Talent management

Learning & development

Emotional intelligence

Education

Bachelor's degree

Job description

Restaurant Associates

Position Title:PEOPLE & TALENT MANAGER - BOSTON, MA

Salary: $115,000 - $120,000 / yr plus annual bonus potential ($7,000 - $8,000)

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards - Best Places to Work,

Restaurant Associates is a member of Compass Group USA

Job Summary

We are seeking a hospitality obesessed People & Talent Manager for a high-volume, highly visible, campus dining account. Our business savvy human resources leader must be proactive with demonstrated passion, drive, & motivation to create value through direct and personal impact on the business.

The great things you will be doing:

Drive the continual evolution and execution of R/A’s People Leader-focused CARE strategy that modernizes our People Leadership strategies focused on Communication, Engagement, Learning and Development strategies that help employees navigate their work environment, while positively impacting overall employee, customer, and client experience; Work directly with R/A business leaders to set the highest quality and service standards; partners with operations to encourage, empower, train, develop team members to be their best in their career. Critical to this HR leader's success? Their ability to leverage our COEs to identify optimal solutions; to partner effectively with leadership, ensuring timely execution of critical objectives.

Key Responsibilities:

• Oversees R/A's CARE People leader engagement strategies in alignment for meaningful workplace experience for all.
• Sets framework and measurement of the role of the leadership that ensures the success of our programs and talent, employee experience using measurable achievements to accountability structures
• Partner, coach, mentor key business team members by ensuring People Leader standards are in place for success; Train Managers as effective role models, facilitate important conversations around empathy, compassion, backgrounds, experiences, and perspectives.
• Ensure consistent and effective implementation of learning & development platforms across the business; Maintain open communication with leadership regarding Centers for Excellence activity. Present on People activities during meetings.
• Meet regularly with Associates for feedback sessions and Town Hall Communications of people activities.
• Design, develop and deliver training courses and workshops, including but not limited to, leadership development and performance improvement
• Propose learning solutions to address performance gaps
• Serve as Talent Management strategist - drives succession planning for frontline associates; ensures leadership pathways and professional development opportunities for all staff (to include internal mentorship programs)
• Partner with the broader Talent Acquisition team, with a focus on diversifying talent pipelines and developing an insights-driven plan for diversity recruitment. Grow our “ready now” bench

Qualifications

The successful candidate will have a proven track record of professional HR leadership accomplishments. They are forward-thinking and eloquent; they quickly gain credibility based on demonstrated performance coupled with tactful, emotionally intelligent communication. This individual understands that our culture is value driven, and highly entrepreneurial. They are a strong leader with proven strategic abilities, and have a proven ability to work at the highest levels of an organization while relating well to the general workforce.

• Bachelor's degree and minimum five + years of experience in People/Human Resources Leadership, Employee Engagement Training, Talent Management, Development, and Learning. Labor relations experience is a plus.
• At least 2 years of experience in luxury business setting; Management/People experience within the hospitality industry a plus
• Excellent stand–up delivery and facilitation skills that drive key learning outcomes and empower application beyond the classroom; Dynamic, self-motivated individual who is comfortable speaking in large groups and with all levels of management
• Strategic problem solver, business partner, facilitator of change and ability to effectively evaluate and resolve path forward with emotional intelligence.

Restaurant Associates accepts applications on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf

Restaurant Associates

Johanna P Heidler

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