People Success Operations Manager

GoEngineer; Midvale (UT); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Unlimited PTO

401(k) matching up to 6%

Excellent medical coverage PPO/HDHP +H

Paid Family Leave

Life Insurance + disability

Dental and Vision

Mental health & telemedicine

Fertility & family building benefits

Employee Assistance Program

Voluntary benefits: accident, hospital

Job summary

GoEngineer in Salt Lake City is seeking an experienced HR Manager to lead day-to-day people operations, strengthen employee relations, and drive scalable processes during a period of growth. You will manage the People Services team and partner with leaders across the business to optimize HRIS implementations and compensation processes.

This role requires hands-on leadership, strong judgment, and a passion for delivering an outstanding employee experience in a fast-paced environment with

Qualifications

• Proven experience managing people in an HR or People Operations environment.
• Strong employee relations expertise with ability to influence leaders.
• Hands-on experience with HR operations, systems, and core processes.
• Experience supporting multi-state organizations; Canada exposure is a plus.
• Experience leading or supporting HRIS implementations or major changes.
• Exposure to compensation processes and cycles; willingness to grow.

Responsibilities

• Lead the People Services team with clear priorities and accountability.
• Partner with managers to drive compliant, thoughtful employee relations.
• Own HR operations, including policies, processes, and lifecycle activities.
• Play a key role in HRIS implementations, training, and adoption.
• Leverage data and AI tools to improve service delivery and decisions.
• Coordinate with Payroll, Finance, Legal, IT on US/Canada operations.

Skills

People Ops

Employee Relations

HR Operations

HRIS Implementations

Data Analytics

Compensation Processes

Education

Bachelor's in HR/Business

Tools

Workday

Job description

GoEngineer is a provider of the most compelling design platforms in the industry, deploying engineering software and 3D Printing technology to make the design process innovative, efficient, and intelligent.

We’re looking for an experienced HR Manager (People Operations) to lead day-to-day people operations at GoEngineer, strengthen employee relations, and drive key initiatives during an exciting period of growth and transformation. This high-impact role requires a hands‑on HR leader who combines strong judgment, operational excellence, and a passion for delivering an outstanding employee experience. You’ll lead the People Services team, partner closely with leaders across the business, and help scale processes, systems, and programs as the company evolves.

If you thrive in a fast‑paced environment where priorities can shift and no two days look the same, this role is for you.

Your key contributions in this role will be:

• Lead, coach, and develop the People Services team, setting clear priorities, expectations, and accountability.
• Serve as a trusted advisor to managers and leaders on employee relations, driving consistent, thoughtful, and compliant outcomes.
• Own and support HR operations, including policies, processes, and day‑to‑day employee lifecycle activities.
• Play a key role in HRIS implementation and optimization (including Workday or similar), ensuring data accuracy, training, and adoption.
• Evaluate and improve People processes to increase scalability, efficiency, and employee experience.
• Support compensation‑related work, including job structure, data organization, and future compensation cycles.
• Partner cross‑functionally with Payroll, Finance, Legal, IT, and business leaders to ensure alignment and compliance across U.S. and Canadian operations.
• Leverage data, reporting, and technology (including AI tools) to inform decisions and improve service delivery.
• Oversee the People Success ticketing system, ensuring timely resolution, workload balance, and continuous improvement.

We are looking for candidates with the below experience and skills; even if you do not meet all listed requirements, very interested candidates should still apply:

• Proven experience managing people in an HR, People Operations, or People Services environment.
• Strong employee relations expertise with the ability to influence and partner with leaders at all levels.
• Hands‑on experience with HR operations, systems, and core people processes.
• Experience supporting multi‑state organizations; exposure to international (Canada) operations is a plus.
• Experience leading or supporting HRIS implementations or major operational changes.
• Exposure to compensation processes (analysis or cycles) with a willingness to grow in this area.
• Comfort working with data, systems, and emerging technologies.
• A proactive, growth‑oriented mindset with the ability to bring structure in evolving environments.
• Ability to balance autonomy with collaboration—knowing when to lead and when to escalate.
• Enthusiasm for growth, change, and building scalable processes.
• Resilience and a positive, solutions‑oriented mindset.
• Curiosity to understand existing processes and improve them thoughtfully.

Location and Work Style

This role is based in Salt Lake City with a hybrid schedule (approximately 2 days per week in‑office).

More about what GoEngineer offers

At GoEngineer, we understand that our value comes from our employees, and we celebrate and respect their unique experiences. We are working to build a culture where both our employees and customers are centered in the work we do, and employees feel welcomed as they are from day one.

Generous Benefits Include

• Participation in GoEngineer’s unlimited PTO program from day one of employment.
• 401(k) retirement plan with up to a 6% company match, 100% vested on day one.
• Comprehensive medical coverage, including PPO and High Deductible plans with FSA/HSA options and employer HSA contributions.
• Paid Family Leave, including paid pregnancy disability leave and paid parental bonding leave.
• Employer paid Life Insurance policy, & Short Term, and Long Term Disability insurance, with optional supplemental coverage.
• Dental and Vision insurance
• Mental health, telemedicine with 24/7 access to medical providers, and wellness programs, including virtual therapy, nutrition counseling, and physical therapy.
• Fertility, adoption, and family building benefits.
• Employee Assistance Program (EAP) offering free, confidential counseling and support for mental health, legal, financial, and family needs.
• Optional voluntary benefits, including accident insurance, hospital indemnity, critical illness coverage, identity theft protection, pet insurance, plus student loan repayment and prescription cost savings programs.

To support a fair and efficient hiring process, we may use AI technology to summarize interviews and help our teams review information consistently. AI does not evaluate candidates or make hiring decisions. All decisions are made by our human hiring team.