People Services Specialist

Travelopia; Clearwater (FL); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive base salary

Comprehensive health benefits

Retirement savings plan

Generous paid time off

Hybrid working schedules

Parental leave

Volunteering time off

Travel discounts

Job summary

Travelopia is seeking a People Services Specialist to deliver HR support across the USA, Canada, the Caribbean and Costa Rica. You’ll manage employee lifecycle admin, HR systems, and data, and partner with payroll to ensure accurate pay and benefits. This is a hybrid role with weekly Clearwater office attendance.

The ideal candidate has experience in People Services or HR administration, strong data accuracy, and comfort using HR systems and MS Office.

Qualifications

• Experience in People Services or HR administration, including exposure to the employee lifecycle.
• Strong attention to detail and high-quality data handling.
• Comfort using HR systems and managing confidential information.

Responsibilities

• Manage employee lifecycle administration, including offers, contracts, onboarding and offboarding.
• Be the People Services contact for USA, Canada, the Caribbean and Costa Rica.
• Ensure accuracy of data and HR records in systems and reports.
• Collaborate with payroll and reward teams to support accurate pay and benefits.

Skills

People Services

HR administration

Data accuracy

MS Office

HRIS systems

Tools

HRIS systems

Microsoft Excel

Microsoft Office

Job description

We pride ourselves on being travel experts. Leading the way when it comes to providing unique travel experiences, our brands offer the world’s best polar expeditions, wildlife safaris, cultural tours, yachting adventures and more.

Our ambition is to build the world’s leading experiential travel company. With over 2500 colleagues across 30 countries worldwide, we are working together to achieve this by sharing our knowledge,expertiseand best practices to stay at the forefront of the travel industry.

We are looking to hire a People Services Specialist to join our team! Reporting to the People Services Team Leader at Travelopia you’ll play an important role in delivering a high-quality HR support service to our business across multiple geographies, including the USA, Canada, the Caribbean and Costa Rica. You’ll also have opportunities to support our wider global teams across India, Greece, Croatia, the UK and South Africa.

This role offers exposure across the employee lifecycle, providing responsive, reliable and people-focused support to HR colleagues, managers and employees to ensure a smooth, positive experience.

You’ll also work with HR systems, data and processes, maintaining accurate people information and helping identify better ways of working. It’s ideal for someone who enjoys operational HR, takes pride in great service, and is curious about how systems and data support an effective People function.

What we’ll offer:

• Competitive base salary ($45.000to $55.000 per year)
• Comprehensive health benefits
• Retirement savings plan with company contributions
• Generous paid time off allowance and birthday day off
• Flexible hybrid working schedules
• Parental leave and family-supportive policies
• Charity or volunteering time off
• Group-wide travel discounts

What you’ll do:

• Manage employee lifecycle administration, including offer documents, contracts, employment letters, onboarding, employeechangesand offboarding.
• Serve as a People Services contact for employees and managers across the USA, Canada, theCaribbeanand Costa Rica, providing clear,timelysupport.
• Complete People Services activities accurately, consistently and in line with relevant requirements and agreed service levels.
• Maintain complete andaccurateelectronic personnel files that are ready for audit whenrequired.
• Partner with payroll and rewardteamsso employee data supports accurate pay and benefits processing.
• Support People Directors and HR colleagues with employee lifecycle and People Services questions.
• Provide first-line support for HR system questions related to People Services processes.
• Set up and update employee records for new starters, employee changes,leaversandorganisationalchanges.
• Run regular data checks and audits tomaintainaccurate,reliableand compliantpeopledata.
• Maintain global headcount andpeopledata, andprovideaccurateinformation and reports when needed.
• Identifypractical ways tostandardiseprocesses and improve the efficiency and quality of People Services delivery.
• Support HR system enhancements,rolloutsand smaller system-related projects.
• Provide administrative support for HR projects,initiativesand changing team priorities.

What you’ll bring:

• Experience in People Services or HR administration, including exposure to the employee lifecycle.
• A consistent approach to detail and a commitment toaccurate, high-quality data.
• Confidence using HR systems and handling employee information with care and discretion.
• The ability to work in a hybrid arrangement and attend the Clearwater office once a week.
• An interest in systems, processes and theroledata plays in effective HR operations.
• Working knowledge of Microsoft Excel and Microsoft Office.
• Clear written and verbal communication skills.
• The ability toorganisework and manage competing priorities across time zones.
• Experience supporting employees or teams across multiple countries or regions.
• Exposure to HR systems administration or a shared services environment.
• Experience contributing to process improvement, systemchangesor data-related initiatives.

We believe people perform best when they can be their true selves and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.

Travelopia ensures an inclusive workplace for all. If you need accessibility support during the recruitment process, please inform us here: [e-mail]

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