People Services Coordinator

CoralTree Hospitality Group; Portland (OR); On-site; USD 52,000 - 66,000; Full time

Job summary

CoralTree Hospitality is seeking a People Services Coordinator to support the People Services function across RiverPlace Hotel, Amaterra Winery, and Amaterra Kitchen & Social Club. You will assist with recruitment, onboarding, employee records, benefits administration, compliance, and employee engagement to ensure a positive employee experience across all properties.

The role partners with managers to maintain consistent HR practices, accurate documentation, and timely processing of HR actions

Qualifications

• One to two years office experience or equivalent education/experience.
• Knowledge of HR principles and HRIS experience preferred.
• Must be a United States citizen or possess a valid work permit.

Responsibilities

• Be first point of contact for all People Services operational related queries.
• Coordinate recruitment activities including postings, screening and interviews.
• Coordinate onboarding, including offers, paperwork, background checks, and orientation.
• Maintain confidential personnel files and HR records.
• Assist with benefits enrollment, leave administration, and inquiries.
• Support compliance with federal, state, and local employment laws.
• Coordinate employee recognition, engagement activities, and communications.
• Provide general administrative support to People Services across properties.

Skills

Guest facing communication

Listening skills

Conflict resolution

Organizational skills

Team collaboration

Tools

HRIS system

Job description

The People Services Coordinator supports the People Services function across RiverPlace Hotel, Amaterra Winery, and Amaterra Kitchen & Social Club. This position assists with recruitment, onboarding, employee records, benefits administration, compliance, and employee engagement initiatives. The HR Coordinator serves as a resource for team members and managers, helping ensure consistent HR practices, accurate documentation, and a positive employee experience across all properties.

Responsibilities

ESSENTIAL JOB FUNCTIONS:

• Be first point of contact for all People Services operational related queries

Recruitment and Onboarding

• Coordinate recruitment activities, including job postings, candidate screening, interview scheduling, and selection processes.
• Communicate with candidates and hiring managers throughout the recruitment process.
• Coordinate new hire onboarding, including offer letters, required employment documentation, background checks, and orientation.
• Ensure employment eligibility verification and required new hire paperwork are completed accurately and timely.
• Maintain applicant records and support recruiting initiatives to attract and retain qualified talent.

Employee Records and HR Administration

• Process and document promotions, transfers, internal opportunities, employment status changes, and separations.
• Maintain accurate, confidential personnel files and employee records throughout the employment lifecycle.
• Update employee information in HR systems and ensure records are complete and current.
• Assist with preparing HR letters, reports, employment documentation, and other administrative materials.
• Support employee offboarding, including separation documentation, system updates, and coordination of required processes.

Benefits And Leave Administration

• Assist with employee benefits enrollment, changes, and general benefits inquiries.
• Coordinate leave documentation and assist with tracking leave requests and required paperwork in partnership with the appropriate internal teams.
• Communicate benefit and leave information to team members and direct complex questions to the appropriate HR representative or benefits administrator.
• Maintain accurate records related to benefits, leave, and other HR programs.

Compliance and Reporting

• Support compliance with applicable federal, state, and local employment laws, including wage and hour requirements, employment eligibility verification, and workplace policies.
• Assist with internal audits, employment documentation reviews, and required reporting.
• Help monitor completion of required employee acknowledgments, training, and compliance documentation.
• Maintain confidentiality and handle sensitive employee information appropriately.
• Escalate employee concerns, compliance issues, and potential policy violations to the appropriate People Services leader.
• Assist with maintaining and communicating HR policies, procedures, and employment-related resources.

Employee Engagement and Culture

• Coordinate employee recognition programs, engagement activities, and team member events.
• Assist with preparing employee communications, announcements, flyers, and HR-related materials.
• Support orientation, employee meetings, appreciation events, and other initiatives that promote a positive workplace culture.
• Serve as a welcoming and professional point of contact for team member questions and HR requests.
• Support initiatives that strengthen employee satisfaction, retention, and alignment with company values.

General Responsibilities

• Provide administrative support to the People Services team across all assigned properties.
• Partner with department managers and leadership to support consistent HR processes and effective communication.
• Prioritize multiple tasks and deadlines while maintaining accuracy and attention to detail.
• Perform other duties as assigned.
• All other duties as assigned.

Qualifications

GENERAL JOB EXPECTATIONS :

• Must be able to work well under pressure;
• Must be able to accurately follow instructions (verbally and written);
• Must possess guest facing communication skills;
• Must have excellent listening skills;
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner;

QUALIFICATIONS :

• Must be a United States citizen or possess a valid work permit.
• One to two years office experience, or any similar combination of education and experience;
• Prefer prior knowledge of principles and practices of human resources and experience with an HRIS database;

WORKING CONDITIONS:

• Must be able to stand, walk, bend for extended periods.
• Must be able to personally lift up to 50 lbs. on a frequent basis.
• Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces and reach on a continuous basis.
• Ability to sit for long periods of time.
• Ability to work on weekends and occasional evenings