People Operations Specialist

Global Overview; Minnetonka (MN); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Global Overview is seeking a People Operations Specialist in Minnesota to support the employee lifecycle, partner with leadership, and drive HR initiatives across compliance, benefits, culture, and process improvement.

You will maintain HRIS records, respond to employee questions, manage time-off changes, and help shape policies, engagement programs, and performance management. This role emphasizes organized execution in a fast-paced environment.

Qualifications

• Bachelor's degree in Human Resources, Business, or a related field.
• 3+ years in HR/People Operations.
• Experience with HRIS platforms.
• Strong Excel skills.
• Exceptional communication and interpersonal skills.
• Strong organizational and time-management abilities.

Responsibilities

• Serve as a trusted resource for employees, answering questions and providing guidance on company policies and procedures.
• HRIS administration — maintaining employee records, processing changes, and tracking time off.
• Maintain and update reporting on key people metrics (headcount, turnover, time-to-hire).
• Assist with People Operations functions including employee relations, performance management, and benefits administration.
• Collaborate with cross-functional teams to address employee needs and resolve issues in a timely manner.
• Help administer and communicate employee benefits programs, including open enrollment support and day-to-day employee questions.
• Support the rollout and upkeep of HR policies and the employee handbook, ensuring consistency and compliance.
• Assist with employee engagement initiatives and help gather and act on employee feedback.
• Contribute to People Operations process improvements, identifying ways to make programs more efficient and effective.
• Own interview scheduling and logistics for open roles, coordinating across candidates, hiring managers, and interview panels.
• Help plan and execute team events, recognition programs, and initiatives that keep a distributed/hybrid team connected.
• Assist in running pulse surveys and compiling feedback for the Head of People Ops.
• Support performance review cycles by coordinating timelines, templates, and manager reminders.
• Own the company's swag program end to end - selecting, ordering, and distributing branded merchandise that reflects our culture and makes employees and partners feel like part of the team.
• Design and manage our employee milestone program, coordinating thoughtful anniversary and recognition gifts that celebrate tenure and contributions.
• Look for opportunities to build moments of appreciation into the employee experience.
• Additional administrative duties as assigned

Skills

HRIS administration

Employee relations

Benefits administration

Data analysis

Policy implementation

Communication skills

Cross-functional teamwork

Education

Bachelor's degree in HR/Business

Tools

HRIS platforms

Job description

We've been building businesses on Amazon for more than 15 years and we continue to be on the forefront as Amazon platforms evolve. We're uncomfortable calling ourselves experts - since Amazon is always changing, we're constantly adapting - but the breadth of our knowledge is vast and our team's diverse experiences elevate our partners' businesses. We're marketers, advocates, data scientists, supply chain managers, Amazonians, advertisers and merchants. But most importantly, we're brand builders. Let's build brands together.

Position Overview

We are seeking a People Operations Specialist who is a big thinker, ready to roll up their sleeves and jump in. Someone who is curious, with a desire to learn and grow, and is excited about supporting our people and our business leaders across the employee lifecycle.

You'll work directly alongside our leader of People Operations, providing hands‑on support across the People Ops function — operations (logistics, employee questions & changes etc), compliance, benefits, culture, and process improvement. This is a great fit for someone enjoys detail‑oriented execution work, and has a genuine passion for the employee experience.

Responsibilities

People Operations- 80%

• Serve as a trusted resource for employees, answering questions and providing guidance on company policies and procedures
• HRIS administration — maintaining employee records, processing changes, and tracking time off
• Maintain and update reporting on key people metrics (headcount, turnover, time-to-hire)
• Assist with People Operations functions including employee relations, performance management, and benefits administration
• Collaborate with cross-functional teams to address employee needs and resolve issues in a timely manner
• Help administer and communicate employee benefits programs, including open enrollment support and day‑to‑day employee questions
• Support the rollout and upkeep of HR policies and the employee handbook, ensuring consistency and compliance
• Assist with employee engagement initiatives and help gather and act on employee feedback
• Contribute to People Operations process improvements, identifying ways to make programs more efficient and effective
• Own interview scheduling and logistics for open roles, coordinating across candidates, hiring managers, and interview panels

Culture& Engagement- 10%

• Help plan and execute team events, recognition programs, and initiatives that keep a distributed/hybrid team connected
• Assist in running pulse surveys and compiling feedback for the Head of People Ops
• Support performance review cycles by coordinating timelines, templates, and manager reminders
• Own the company's swag program end to end - selecting, ordering, and distributing branded merchandise that reflects our culture and makes employees and partners feel like part of the team
• Design and manage our employee milestone program, coordinating thoughtful anniversary and recognition gifts that celebrate tenure and contributions
• Look for opportunities to build moments of appreciation into the employee experience

Other Duties- 10%

• Additional administrative duties as assigned

Knowledge & Skills

• Sound judgement and problem-solving skills
• Internal and external customer-focused attitude, with a high level of professionalism and discretion
• Exceptional interpersonal communication and relationship-building skills
• Excellent business writing and oral communication skills
• Strong active listening skills
• Strong organizational skills with the ability to manage multiple moving calendars and priorities at once
• Strong Excel skills, with the ability to manage and analyze employee data
• Detail/accuracy focus coupled with the ability to see the broader picture
• Experience working in a complex, fast‑paced environment
• Ability to work cross‑functionally

Requirements

• Bachelor's degree in Human Resources, Business, or a related field
• 3+ years in HR/People Operations,
• Experience with HRIS platforms
• Strong Excel skills
• Exceptional communication and interpersonal skills
• Strong organizational and time‑management abilities, with the ability to prioritize and manage multiple tasks simultaneously
• Proven ability to work effectively both independently and as part of a team

We are currently considering candidates who reside in MN