People Operations Specialist

Northwood Space; Los Angeles (CA); On-site; USD 75,000 - 115,000; Full time

Job summary

Northwood Space is seeking a People Operations Specialist to manage the full employee lifecycle, ensuring onboarding, ongoing updates, and offboarding are accurate and efficient. You will maintain HR system integrity and deliver a responsive employee experience.

The role involves serving as the primary contact for employee questions, maintaining data in Rippling, supporting compliance, and driving lifecycle improvements across onboarding and documentation.

Qualifications

• 2+ years of experience in People Operations, Employee Experience, or a comparable shared services role in a fast-paced organization.
• Experience creating and improving processes that enhance efficiency and accuracy while preserving data integrity.
• Ability to operate as a self-starter using strong judgment to determine when to own outcomes independently and when to elevate.
• Analytical mindset with experience using data to guide program improvements and decision-making.
• Bachelor's degree in HR, Business Administration, or a related field; hands-on experience with Rippling or another HRIS; knowledge of employment law across states including California and Washington, DC.

Responsibilities

• Act as the primary point of contact for employee questions across the people lifecycle, handling and resolving issues directly or escalating complex cases to the appropriate partner.
• Assist the People team with preparing and processing documentation related to onboarding, offboarding, and other employee lifecycle events.
• Maintain the accuracy and integrity of employee data in Rippling, including job changes, background checks, and other lifecycle updates.
• Support compliance-related processes, documentation, and audits across the employee lifecycle.
• Identify trends and gaps in the employee experience to support process improvements, policy updates, and employee communications.

Skills

Experience in People Operations

Process improvement

Self-starter

Analytical mindset

Education

Bachelor's degree in HR or related field

Tools

Rippling

Job description

The People Operations Specialist serves as a key resource for employees throughout the full employee lifecycle, helping ensure that onboarding, ongoing updates, and offboarding are completed accurately and efficiently. This role supports the People team by maintaining HR system and process integrity while delivering a responsive employee experience.

Role Responsibilities

• Act as the primary point of contact for employee questions across the people lifecycle, handling and resolving issues directly or escalating complex cases to the appropriate partner.
• Assist the People team with preparing and processing documentation related to onboarding, offboarding, and other employee lifecycle events.
• Maintain the accuracy and integrity of employee data in Rippling, including job changes, background checks, and other lifecycle updates.
• Support compliance-related processes, documentation, and audits across the employee lifecycle.
• Identify trends and gaps in the employee experience to support process improvements, policy updates, and employee communications.

Required Qualifications

• 2+ years of experience in People Operations, Employee Experience, or a comparable shared services role in a fast-paced organization.
• Experience creating and improving processes that enhance efficiency and accuracy while preserving data integrity.
• Ability to operate as a self-starter using strong judgment to determine when to own outcomes independently and when to elevate.
• Analytical mindset with experience using data to guide program improvements and decision-making.

Preferred Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Hands-on experience with Rippling or another HRIS.
• Working knowledge of employment law and compliance requirements across multiple states, with particular relevance to California and Washington, D.C.

Technology

• Rippling

Additional Information

If you require a reasonable accommodation during the application process or interviews, please inform the team.

U.S. Government Space Technology Export Regulations (ITAR) Eligibility

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), applicants must be a U.S. citizen, lawful permanent resident, protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

Compensation and Location

• Salary range: USD 75,000 - 115,000 per year
• Location: Los Angeles, CA (onsite)