Reports To: Director of Systems & Operations
FLSA Status: Exempt
Work Arrangement: Hybrid
Position Summary
The People Systems & Operations Specialist supports payroll operations, HR systems, employee onboarding, and employee data management. This position helps ensure employees are paid accurately, HR systems and records are maintained, and employees receive timely, reliable support throughout their employment.
This is a hands-on, employee-facing role that requires regular interaction with field employees, supervisors, and leadership. The ideal candidate is detail-oriented, adaptable, approachable, and comfortable balancing technical responsibilities with the day-to-day needs of employees in a fast-paced construction environment.
Essential Duties & Responsibilities
Payroll Operations
- Support payroll processing, reviewing employee information, timekeeping records, earnings, and deductions for accuracy.
- Investigate and resolve payroll discrepancies and employee pay questions.
- Assist with payroll audits, reconciliations, reporting, and certified payroll as needed.
- Maintain accurate payroll records and confidential employee information.
HR Systems & Employee Records
- Maintain employee information within the HRIS/HCM system, including employment, compensation, and organizational changes.
- Assist employees and managers with system access, navigation, and troubleshooting.
- Support system updates, testing, reporting, and process improvements.
- Review employee records for accuracy and ensure changes are appropriately documented.
Onboarding & Employee Support
- Coordinate onboarding requirements, documentation, and HR system setup for new employees.
- Conduct and assist with new hire orientations, both in person and virtually.
- Provide hands-on assistance to employees completing onboarding paperwork, payroll information, and timekeeping setup.
- Serve as an approachable resource for employees and supervisors, adapting communication to different needs and experience levels.
Reporting & HR Operations
- Prepare and maintain HR and payroll reports, supporting audits and data accuracy.
- Identify discrepancies and assist with resolving employee data or process issues.
- Partner with HR, payroll, and operational teams to support changing business needs.
- Assist with departmental projects and ongoing improvements to HR processes.
People Systems & Operations Specialist
Department: Human Resources
Reports To: Director of Systems & Operations
FLSA Status: Exempt
Work Arrangement: Hybrid
Position Summary
The People Systems & Operations Specialist supports payroll operations, HR systems, employee onboarding, and employee data management. This position helps ensure employees are paid accurately, HR systems and records are maintained, and employees receive timely, reliable support throughout their employment.
This is a hands-on, employee-facing role that requires regular interaction with field employees, supervisors, and leadership. The ideal candidate is detail-oriented, adaptable, approachable, and comfortable balancing technical responsibilities with the day-to-day needs of employees in a fast-paced construction environment.
Essential Duties & Responsibilities
Payroll Operations
- Support payroll processing, reviewing employee information, timekeeping records, earnings, and deductions for accuracy.
- Investigate and resolve payroll discrepancies and employee pay questions.
- Assist with payroll audits, reconciliations, reporting, and certified payroll as needed.
- Maintain accurate payroll records and confidential employee information.
HR Systems & Employee Records
- Maintain employee information within the HRIS/HCM system, including employment, compensation, and organizational changes.
- Assist employees and managers with system access, navigation, and troubleshooting.
- Support system updates, testing, reporting, and process improvements.
- Review employee records for accuracy and ensure changes are appropriately documented.
Onboarding & Employee Support
- Coordinate onboarding requirements, documentation, and HR system setup for new employees.
- Conduct and assist with new hire orientations, both in person and virtually.
- Provide hands-on assistance to employees completing onboarding paperwork, payroll information, and timekeeping setup.
- Serve as an approachable resource for employees and supervisors, adapting communication to different needs and experience levels.
Reporting & HR Operations
- Prepare and maintain HR and payroll reports, supporting audits and data accuracy.
- Identify discrepancies and assist with resolving employee data or process issues.
- Partner with HR, payroll, and operational teams to support changing business needs.
- Assist with departmental projects and ongoing improvements to HR processes.
Qualifications
- Previous experience in payroll, HR operations, or a related role preferred.
- Experience working with an HRIS/HCM platform required; Paycom experience preferred.
- Working knowledge of payroll processes, employee records, and HR data management.
- Experience with onboarding, reporting, or certified payroll is a plus.
- Strong organizational, technical, and problem-solving skills with excellent attention to detail.
- Strong interpersonal and communication skills, with the patience and professionalism to support employees with varying needs and technical abilities.
- Ability to manage competing priorities, adapt to changing operational needs, and work independently.
- Ability to handle confidential employee and payroll information with discretion.
- Associate or bachelor's degree in a related field preferred; equivalent experience considered.
Work Location
- This position follows a hybrid schedule with regular onsite attendance to support employee onboarding, new hire orientations, and other HR activities. Occasional travel between company locations may be required.