People Operations Partner

The Wrap; Chicago (IL); Hybrid; USD 95,000 - 105,000; Full time

Benefits offered by this job

Equity through ESP

Learning programs and coaching

Wellbeing: monthly allowance

Parental leave

MacBook and home workspace budget

Annual social impact days

Medical insurance (US & UK)

Job summary

Culture Amp is the world's leading employee experience platform, partnering with thousands of companies to build a better world of work. As our People Operations Partner, you will own end-to-end employee lifecycle operations, collaborate on AI-powered People Ops solutions, and ensure data integrity across HRIS systems.

You will drive compliance operations and ongoing process improvements across multi-jurisdiction teams.

Qualifications

• 1–3 years in HR Operations, People Operations, or a similar operational generalist role.
• Demonstrated track record of building solutions to automate processes.
• Comfortable with automation or AI tools (e.g., Zapier, Make, Power Automate, ChatGPT, Claude).

Responsibilities

• Own employee lifecycle operations across onboarding, offboarding, transfers, promotions, contracts, and leaves.
• Co-create AI-powered tools with the People and Systems Analyst.
• Support compliance training, policy communications, and SOPs with AI tooling.
• Maintain HRIS data integrity and quality of records.
• Identify and surface process improvements with quantified impact.

Skills

HR operations

People operations

Automation tools

AI tools

HRIS systems

Cross-team collaboration

Tools

Workday

BambooHR

Job description

We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together.

Join us on our mission to make a better world of work.

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

For more information visit cultureamp.com.

How you can help make a better world of work

At Culture Amp, our People Operations team exists to build a better world of work, starting with our own Campers. As our People Operations Partner, you'll be at the heart of how we deliver a seamless, fair, and human-centred employee experience.

This is a role for someone who doesn't just process transactions, you look at how things work, spot where they break down, and actively build something better. You'll partner closely with our People and Systems Analyst to co-create AI-powered solutions that modernise how People Ops runs, while owning the day-to-day lifecycle operations that keep our Campers supported. If you're energised by the intersection of operational rigour and emerging technology, and you want your work to have a direct impact on the experience of hundreds of people across the globe, this is the role for you.

As part of this team of amazing humans,

You will

• Own employee lifecycle operations - Manage end-to-end processing of all employee lifecycle events including onboarding, offboarding, transfers, promotions, contract changes, and leave management, understanding jurisdictional requirements and ensuring every Camper transition is handled with care and accuracy.
• Co-create AI solutions for People Ops - Partner with the People and Systems Analyst in a genuine co-creation relationship to design, test, and iterate on AI-powered tools that transform how People Ops works. You'll bring the operational knowledge of what a process needs to do, contribute to how it gets built, and own the tooling once it's deployed.
• Support compliance and policy coordination - Support the Compliance & Operations Manager by coordinating compliance training (tracking completion, chasing non-completers, maintaining records with AI-powered tools), assisting with policy communications and version control, and maintaining jurisdiction‑specific compliance checklists and SOPs to ensure adherence to local requirements and proactively flag anomalies as they arise.
• Maintain HRIS data integrity - Treat accurate HRIS data as a non‑negotiable standard, understanding that the quality of the team's AI outputs is only as good as the data that feeds them.
• Proactively identify and surface process improvements - Spot processes that are manual, repetitive, or error‑prone and bring them forward with a clear articulation of the problem, the current state, and what a better version would look like. This is an ongoing expectation, not a periodic exercise.

You have

• 1–3 years in HR Operations, People Operations, or a similar operational generalist role - enough grounding to understand what good HR delivery looks like and where it tends to break down.
• A demonstrated track record of building things to solve process problems - in any context. This could be automating a reporting workflow, building a tool to replace a manual spreadsheet, or creating a system to manage something previously tracked in email. The domain is less important than the evidence.
• Comfortable with automation or AI tools (like Zapier, Make, Power Automate, ChatGPT, or Claude) - you don't need to be technical, but you should have built something yourself, or be genuinely keen to learn.
• Exposure to HRIS platforms (Workday, BambooHR, or similar) - expert‑level proficiency isn't required, though hands‑on BambooHR experience would be a huge plus.
• Multi‑jurisdiction exposure is advantageous - AU, multi‑state US, UK or similar.

You are

• Detail‑oriented and data‑driven - you understand that accuracy in systems and records is foundational, not optional.
• A builder at heart - you look at inefficient processes and feel compelled to fix them, not just flag them.
• A collaborative partner - you work well across teams and time zones, and you know when to bring others in and when to move independently.
• Curious and growth‑oriented - you're excited by the opportunity to work at the frontier of AI in People Operations, and you bring a learning mindset to everything you do.

For this role, the estimated base salary range is listed below. In addition to base salary, your compensation package will include additional components such as equity and benefits. For sales roles, your package may also include sales commission

The actual base salary will vary based on various factors, including market and individual skills, capabilities and experience, objectively assessed during the interview process. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits.

Base Salary Range (US)

$95,000 — $105,000 USD

Perks & Benefits

At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes:

• Equity through our Employee Share Option Program, so you can share in our long-term success
• Learning programs and coaching to help you thrive and grow
• Quarterly refresh days, an extended end‑of‑year break and a monthly allowance to support your wellbeing and lifestyle
• Inclusive parental leave from day one
• A MacBook and budget to set up your home workspace, enabling flexibility
• Five annual social impact days to to give back to causes that matter to you
• Medical insurance coverage for you and your family (Available for US & UK only)

Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person.

Accommodations & Data Privacy

If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact [e-mail] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact [e-mail].