People Operations Manager

Legacy Healthcare Financial Services LLC; West Des Moines (IA); On-site; USD 70,000 - 90,000; Full time

Job summary

Legacy Healthcare Financial Services LLC in West Des Moines is seeking a People Operations Manager to support HR operations across our multi-site organization. The role involves enhancing HR processes, compliance, onboarding and training initiatives, and facilitating a better employee experience.

The ideal candidate should possess a Bachelor's degree along with relevant HR certifications and strong organization and communication skills. Travel to facilities and training sessions will be necessary.

Qualifications

• Bachelor's degree required.
• PHR, SHRM-CP, SPHR, or SHRM-SCP certification required.
• HR operations, compliance, and onboarding experience is preferred.
• Strong communication and organization skills are essential.

Responsibilities

• Improve and standardize HR processes and workflows.
• Serve as a corporate HR contact for process questions.
• Lead and improve orientation and onboarding initiatives.
• Support employee experience and retention efforts.

Skills

HR operations

Compliance

Onboarding

Training

Strong communication skills

Education

Bachelor's degree

PHR, SHRM-CP, SPHR, or SHRM-SCP certification

Job description

People Operations Manager - Human Resources

We are seeking a People Ops Manager to support HR operations, compliance, onboarding, training, employee experience, and process improvement across our multi-site healthcare organization.

This role serves as a key corporate HR resource for facility leaders, employees, HR team members, payroll, benefits, leave administration, and operations leadership. The ideal candidate is highly organized, process-minded, collaborative, and comfortable supporting leaders across multiple locations.

Key Responsibilities

• Improve and standardize HR processes, workflows, forms, checklists, and tools.
• Serve as a corporate HR contact for HR process questions and general guidance.
• Support HR systems, reporting, data integrity, and process compliance.
• Lead and improve orientation, onboarding, and HR-related training initiatives.
• Support employee experience, communication, engagement, and retention efforts.
• Assist with HR compliance, documentation, personnel file standards, audits, policies, and recordkeeping.
• Partner with payroll, PBJ, benefits, leave administration, HR, and operations teams.
• Provide support, direction, and accountability to assigned HR operations team members, if applicable.

Qualifications

• Bachelor's degree required.
• PHR, SHRM-CP, SPHR, or SHRM-SCP certification required.
• HR operations, compliance, onboarding, training, healthcare, long-term care, or multi-site experience strongly preferred.
• Strong communication, organization, follow-through, and problem-solving skills.
• Ability to influence leaders, manage multiple priorities, and maintain confidentiality.

Travel to facilities, meetings, and training sessions will be required.

Interested candidates are encouraged to apply to learn more.

Legacy Healthcare is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sexual orientation, gender, gender identity, expression or orientation, genetic information, national origin, age, disability, or status as a disabled or Vietnam-era veteran. When completing this application, you may exclude information that would disclose or reference this information, or any information relating to any other status protected by federal, state, or local law.