People Operations Manager

Heirloom; Brisbane (CA); On-site; USD 100,000 - 150,000; Full time

Job summary

Heirloom is seeking a People Operations Manager to enhance our HR infrastructure. The role focuses on benefits, compliance, payroll management, and HR systems, providing strategic support to the Head of People. Join us in combatting climate change while developing a robust nonprofit workforce environment.

Benefits

Robust health coverage (100% covered)

16 weeks paid parental leave

Generous stock options

Unlimited PTO for salaried employees

Monthly health and wellness reimbursement

Annual education budget

Qualifications

• 5+ years in People Operations, ideally in a fast-paced environment.
• Strong understanding of benefits, compensation benchmarking, and compliance.
• Experience with HRIS and payroll management.

Responsibilities

• Oversee benefits administration and compliance activities.
• Lead compensation review cycles and manage payroll.
• Design onboarding/offboarding processes and ensure HR systems are functional.

Skills

Project Management

Communication

HR Compliance

Benefits Administration

Education

Bachelor's degree in Human Resources or related field

Tools

Sequoia

Culture Amp

Gusto

Job description

Join to apply for the People Operations Manager role at Heirloom

Join to apply for the People Operations Manager role at Heirloom

About Us

All across the world, from the azure pools of Turkey and Oman to the travertine terraces of Yellowstone, our planet quietly pulls carbon dioxide from the air and turns it to stone. For eons, Earth has relied on this process to balance its carbon cycle. What if it could be harnessed? What if we could do it faster, in larger quantities, and at a low enough cost to make it an effective tool in the fight against climate change?

About Us

All across the world, from the azure pools of Turkey and Oman to the travertine terraces of Yellowstone, our planet quietly pulls carbon dioxide from the air and turns it to stone. For eons, Earth has relied on this process to balance its carbon cycle. What if it could be harnessed? What if we could do it faster, in larger quantities, and at a low enough cost to make it an effective tool in the fight against climate change?

At Heirloom, we are turning that into reality. We use the natural carbon capture properties of abundant minerals to pull CO2 from the air, and store it permanently underground. We come to work every day to slow climate change, and are united behind a single, common goal - to remove 1 billion tons of CO2 from the sky by 2035, and to not stop before we get there.

We bring together the precise recipe of science, technology, know-how, and strategy necessary to make low cost, high quality carbon removal a reality. If we’re successful, we will directly mitigate climate change, build a world we can proudly hand over to our children and grandchildren, and catalyze an industry that will rival the largest the world has ever seen. If you want to change the planet, come join us.

Our Commitment to Diversity, Equity, and Inclusion

As temperatures continue to rise, individuals from marginalized communities will face the harshest impacts of climate change. We believe wholeheartedly that building a diverse company is critical to Heirloom’s success. To accomplish this, we’ve put recruiting, hiring and retaining individuals from underrepresented groups at the top of our priority list.

We encourage you to apply if you identify as Black, Native Hawaiian or Pacific Islander, American Indian or Alaskan Native, Hispanic or Latino, LGBTQ+ – or with any other underrepresented group – even if you don’t tick all the boxes in the description below.

This role will oversee the full scope of People Operations—including benefits, compensation, compliance, payroll, HR systems, onboarding, offboarding, and more. You’ll be a strategic thought partner to the Head of People and a hands-on operator helping build the infrastructure that enables our team to thrive.

What You Will Do

Benefits & Perks Administration

• Oversee day-to-day benefits administration, liaising with brokers, enrollment platforms, and carriers
• Guide new hires through benefits onboarding and enrollment Lead open enrollment, including Sequoia PRX configurations, employee communications, and completion reporting
• Own the annual benefits renewal strategy in collaboration with the Head of People
• Maintain accurate, accessible benefits documentation on Confluence
• Oversee 401(k) administration, compliance, and monthly submissions
• Manage all Leaves of Absence (LOAs) end-to-end (parental, medical, etc.)
• Review and approve Health & Wellness reimbursements in Brex
  
  

Compensation

• Benchmark compensation annually using tools like Radford, Mercer, and Sequoia
• Lead our annual compensation review cycle—merit, market adjustments, spot bonuses, and promotions
• Administer Sequoia’s Compensation Module to support a smooth planning process
• Monitor external market trends and recommend adjustments to maintain competitiveness
  
  

Immigration Support

• Work with external counsel to support sponsored employees
• Analyze and communicate immigration risk and timelines to business leaders
• Partner with Talent Acquisition to incorporate immigration into hiring strategy
  
  

Compliance

• Own our compliance calendar: EEO-1, ACA, CA Pay Data, nondiscrimination testing, and more
• Support audits in partnership with Legal and Finance
• Ensure company-wide completion of annual compliance training
  
  

HR Systems & Analytics

• Maintain HRIS and People platforms (Sequoia, Culture Amp, etc.)
• Build dashboards and tools to support People analytics
• Evaluate and implement new systems and integrations
• Maintain DEI dashboards and provide reporting to stakeholders
  
  

Payroll

• Ensure timely and accurate payroll in partnership with Sequoia One
• Process off-cycle payments, garnishments, and terminations per state laws
• Oversee monthly contractor payments via Gusto
• Respond to employee inquiries and support payroll audits
  
  

General People Operations

• Drive continuous improvement of People Ops systems and processes
• Manage onboarding/offboarding workflows with excellence
• Design and update employee policies, ensuring compliance with evolving laws
• Support performance and compensation cycles alongside People Business Partner
  
  

Onboarding & Offboarding

• Coordinate onboarding logistics: documentation, IT, systems access, and culture integration
• Conduct 1st-week and 30-day check-ins with new hires
• Handle all offboarding tasks, including systems deactivation, final pay, COBRA communications, and exit interviews
  
  

What You Bring

• 5+ years in People Operations, ideally in a fast-paced, high-growth environment
• Deep experience with HR tools (Sequoia, Culture Amp, Gusto, or equivalents) Strong understanding of benefits, compensation benchmarking, LOA policies, and compliance requirements across multiple U.S. states
• Proven ability to manage payroll and HRIS systems with accuracy and confidentiality
• Excellent project management and communication skills
• A systems thinker who brings structure, clarity, and proactivity to ambiguous environments
  
  

Our Principles

Radical Honesty means we are open, transparent, and inclusive in everything we do. We aren't scared to challenge each other, but bring clear motives and our best intentions when we do.

Persistent Optimism means we carry an infinite amount of optimistic energy with us on our journey, constantly chipping away at what may seem insurmountable.

Maximize our learning rate means we're always in discovery mode. Compounding knowledge is our key to victory - we continuously hone our crafts, seek the fastest paths to new learning, and are quick to absorb new knowledge.

Why you should join Heirloom

• We are solving the engineering problem of our generation. Climate change is an existential threat, and we need as many of the world’s motivated minds as possible to help. There is no greater challenge or opportunity than fighting climate change.
• We have done this before. We’re engineers, scientists, and concerned humans from a variety of backgrounds and experiences who are pooling our knowledge and skills to collectively build a more equitable, prosperous future for all.
• We are a united, resilient, and optimistic bunch. We are all here for the same reason - to slow climate change. We recognize the magnitude of the challenge ahead of us, and believe we can solve it. We can see a hopeful future where we eventually reverse climate change. It won’t be easy, but we won’t quit.
• We are backed by the best climate partners in the world. We’re well funded by investors from Breakthrough Energy Ventures, Ahren Innovation Capital, Carbon Direct, Microsoft, Lowercarbon Capital, ARPA-e and the National Science Foundation. Our early customers include Stripe, Shopify, and Klarna, and we’re building durable partnerships that enable us to tackle this decades-long problem.
  
  

Perks and Benefits

• Robust health coverage. Excellent health, dental and vision insurance covered up to 100% by Heirloom. FSA option.
• Generous parental leave. 16 weeks paid leave for all Heirloom employees, regardless of primary/secondary caregiver status.
• Generous stock options.
• Flexible time off. Unlimited PTO for exempt (salaried) employees & 120 hours for full time non-exempt (hourly) employees.
• 401(k).
• Stay healthy. Monthly health and wellness reimbursement.
• Learn on the job. Robust annual education and conference budget, including airfare and hotel costs.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

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