People Operations Manager

Zollege; Austin (TX); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Collaborative environment

Job summary

Zollege is seeking an experienced HR & Recruiting Manager to lead our human resources and recruiting teams across multiple locations. This hands‑on leadership role oversees daily operations, strengthens processes, and helps create a positive employee and candidate experience while partnering with senior leadership.

You will drive staffing for instructors and staff, manage onboarding and compliance, monitor key HR metrics, and implement improvements to HR workflows.

Qualifications

• 3–5+ years of progressive HR experience with leadership or supervisory roles.
• Experience in recruiting, employee relations, HR operations, and employment compliance.
• Experience supporting multiple locations and managing competing priorities.
• Familiarity with HRIS, ATS, and payroll platforms.

Responsibilities

• Lead, coach, and support the HR and recruiting teams, establishing priorities, expectations, and accountability.
• Partner with senior leadership on staffing needs, team performance, and operational improvements.
• Oversee onboarding, offboarding, HR records, benefits coordination, and related processes.
• Promote consistent HR practices and compliance with employment laws and HR policies.
• Monitor metrics such as time-to-fill, turnover, retention, and onboarding effectiveness.

Skills

HR leadership

Recruiting

Employee relations

HR operations

Communication

Problem-solving

Education

Bachelor's degree in HR/Business or related field

Tools

HRIS

ATS

Payroll platforms

Job description

Description

About the Opportunity

Zollege is seeking an experienced, people-focused HR & Recruiting Manager to lead our human resources and recruiting teams while supporting our growing network of career training schools. This hands‑on leadership role oversees daily team operations, strengthens recruiting and HR processes, and helps create a positive experience for employees and candidates across multiple locations. The position reports to senior leadership.

Requirements

Key Responsibilities

Team Leadership & Management

• Lead, coach, and support the HR and recruiting teams, establishing priorities, expectations, and accountability.
• Partner with senior leadership on staffing needs, team performance, and operational improvements.

Recruiting & Talent Acquisition

• Oversee hiring for instructors, administrative employees, and other roles across multiple locations.
• Work with hiring managers to strengthen talent pipelines, candidate quality, hiring efficiency, and candidate experience.
• Track recruiting results and address hiring challenges.

Employee Relations & Retention

• Guide managers on employee relations, performance matters, policies, and workplace concerns.
• Support employee engagement and retention initiatives, particularly for part‑time instructors.

HR Operations & Compliance

• Oversee onboarding, offboarding, HR records, benefits coordination, and related processes.
• Promote consistent HR practices and compliance with applicable employment laws.

Reporting & Process Improvement

• Monitor metrics such as time-to-fill, turnover, retention, and onboarding effectiveness.
• Identify and implement practical improvements to HR and recruiting workflows.

Qualifications

• 3–5+ years of progressive HR experience, including leadership or supervisory experience in HR and/or recruiting.
• Working knowledge of recruiting, employee relations, HR operations, and employment compliance.
• Experience supporting multiple locations and managing competing priorities.
• Familiarity with HRIS, applicant tracking systems, and payroll platforms.
• Strong communication, coaching, organizational, and problem‑solving skills.

Preferred: Bachelor’s degree in HR, Business, or a related field; experience with multi-location or hourly workforces; education or healthcare industry experience; SHRM-CP or PHR certification.

Why Join Zollege?

At Zollege, we help students gain the training and skills needed to launch careers in healthcare. In this role, you can make a meaningful impact by developing teams, strengthening recruiting, and improving the employee experience as the organization grows.

Compensation & Benefits

• Annual Earning: $80,000–$120,000 per year inclusive of incentive comp and dependent on experience.
• Health and retirement benefits in accordance with company policy.
• Collaborative environment and opportunity to improve HR operations across a growing organization.

Equal Opportunity Employer: Zollege is committed to providing equal employment opportunities to all qualified applicants in accordance with applicable laws.