People Operations & HR Generalist

Michael Hsu Office of Architecture; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Hsuoffice in Austin, TX is seeking a People Operations & HR Generalist to enhance our employee experience. This role involves supporting day-to-day HR operations, onboarding, and coordinating employee benefits in a creative and collaborative environment.

The ideal candidate should have 3–5 years of relevant experience and must commute to our Austin office a minimum of three days a week. Candidates must display strong organizational skills and effective communication abilities.

Qualifications

• 3–5+ years of experience in Human Resources or related fields.
• Ability to maintain confidentiality and handle sensitive situations.
• Experience in coordinating multiple tasks in a fast-paced environment.

Responsibilities

• Manage daily People Operations and HR functions.
• Coordinate onboarding, offboarding, and employee transitions.
• Assist with payroll and HR reporting.

Skills

Organizational skills

Communication skills

Interpersonal skills

Attention to detail

Proficiency with Google Workspace

Tools

ADP Workforce Now

Job description

Michael Hsu Office of Architecture is an award-winning, fully integrated architecture and interior design practice with offices in Austin and Houston. Our work is rooted in hospitality and placemaking and includes diverse projects that range from large mixed‑use developments, adaptive reuse projects, public realm design, architectural branding, single family homes, hotels, restaurants, workspaces, and bespoke furniture design. We work throughout Texas and across the country in cities such as New York, Los Angeles, Chicago, Atlanta and Denver.

We are seeking a People Operations & HR Generalist to support the day‑to‑day operations of our People function and create a positive, organized, and people‑centered employee experience across the office. This position will report to the Head of People Operations, and work closely with them to support HR operations, onboarding, benefits administration, recruiting coordination, compliance processes, internal communication and overall office operations related to the employee experience. The ideal candidate is highly organized, proactive, people‑oriented, and comfortable balancing administrative detail with thoughtful employee support in a collaborative creative environment. This is a hybrid position, based in Austin, TX, requiring a minimum of three working days a week in‑person at our Austin office.

Responsibilities Include:

• Supporting the day‑to‑day operations of the People Operations and Human Resources function
• Coordinating onboarding, offboarding, employee transitions, and related documentation/processes
• Maintaining employee records, HR systems, organizational trackers, and internal documentation
• Supporting benefits administration, enrollment coordination, and employee questions related to benefits and policies
• Assisting with payroll preparation and HR‑related reporting and audits
• Coordinating recruiting logistics including interview scheduling, candidate communication, and hiring process support
• Responding to employee questions and providing general day‑to‑day support
• Supporting the implementation and communication of internal policies, processes, and programs
• Assisting with employee engagement initiatives, studio events, internal programming, and culture‑related efforts
• Helping to maintain compliance with federal and state employment laws, workplace policies, and HR best practices
• Supporting internal communication and coordination across leadership, studio teams, and general staff
• Contributing to process improvement and strengthening operational excellence within the People function

Job Requirements:

• 3–5+ years of experience in Human Resources, People Operations, Office Operations, or related administrative roles
• Strong organizational skills, follow‑through, and attention to detail
• Ability to commute to our Austin, TX office a minimum of three days a week (with occasional travel to our Houston, TX office)
• Excellent interpersonal and communication skills
• Maturity, discretion, and sound judgment when navigating sensitive or ambiguous situations, with the ability to recognize nuance and anticipate the interpersonal and organizational impact of decisions
• Experience coordinating multiple priorities and deadlines in a fast‑paced environment
• Comfort working both independently and collaboratively
• Proficiency with Google Workspace and HR/payroll systems (previous experience with ADP Workforce Now preferred)
• Previous experience supporting employee onboarding, benefits, recruiting, or HR administration
• Appreciation for design, hospitality, and contributing to a creative workplace culture