People Operations Generalist

MDpanel; San Francisco (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

MDpanel is scaling its people operations, with an onsite California role focusing on employee relations intake, leave administration, and multi-state compliance. Reporting to the Director of People Operations, you will support onboarding/offboarding, HRIS work, and policy updates to sustain compliant, high-quality people processes as the organization grows.

You will manage leaves (FMLA/CFRA/PDL), coordinate with payroll and benefits vendors, and maintain audit-ready records.

Qualifications

• Bachelor's degree in HR, Business Administration, or related field.
• Minimum 4 years of progressive HR generalist experience with employee relations and leave administration.
• Multi-state HR experience with California employment law knowledge.
• Experience administering HRIS and building reporting from them.
• Discretion and thorough documentation in sensitive matters.

Responsibilities

• Serve as first intake for employee relations matters with thorough documentation.
• Guide managers on performance discussions, attendance, accommodations, and policy application.
• Administer leaves of absence end-to-end across all states, including FMLA/CFRA/PDL.
• Own the interactive process for workplace accommodations and compliant records.
• Manage multi-state compliance calendar, postings, registrations, and annual filings.
• Monitor regulatory changes and translate into policy updates.
• Maintain audit-ready records including I-9 compliance and personnel files.
• Oversee onboarding and offboarding to ensure a compliant employee experience.
• Back up payroll administrator and ensure HRIS data integrity and reporting.
• Operate and improve automated HR workflows and update the policy library.

Skills

Employee relations

Leave administration

California employment law

HRIS (Rippling)

Policy development

Communication skills

Organizational skills

Education

Bachelor's degree

Tools

Rippling

Job description

MDpanel is scaling its people operations across 24+ states and Canada, and the People Operations Generalist plays a central role in keeping employee-related processes consistent, compliant, and well-documented. Reporting to the Director of People Operations, this onsite California position combines employee relations intake, leave administration, multi-state compliance, and HRIS-driven workflow improvements to support everyday operational needs as the organization grows.

What you'll do

• Act as the first point of intake for employee relations matters, completing initial assessments and routine investigations, maintaining thorough documentation, and partnering with the Director on complex or high-risk cases.
• Provide managers day-to-day guidance on performance conversations, attendance, accommodations, and policy application, escalating complex or high-risk matters as needed.
• Administer leaves of absence end-to-end across all states of operation, including FMLA, CFRA, PDL, and state paid leave programs, coordinating with payroll and benefits vendors.
• Own the interactive process for workplace accommodations, ensuring compliant documentation throughout.
• Manage the multi-state compliance calendar, including required postings, state registrations, new-hire reporting, wage and hour requirements, and annual filings such as EEO-1 and California pay data reporting.
• Monitor legislative and regulatory changes across all states of operation, with particular depth in California, and translate updates into policy and process revisions.
• Maintain audit-ready records, including I-9 compliance and personnel file standards.
• Own onboarding and offboarding execution, supporting a consistent, compliant, and high-quality employee experience.
• Serve as backup to the payroll administrator.
• Ensure HRIS data integrity and reporting built on it, including headcount, turnover, and compliance metrics.
• Operate, test, and maintain automated people workflows across the HRIS and adjacent tools, supporting the Director on new builds and identifying manual processes for future automation.
• Maintain the employee handbook and policy library, partnering with the Director on updates and rollouts.

What you bring

• Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
• At least 4 years of progressive HR generalist experience, including direct ownership of employee relations intake and leave administration.
• Demonstrated multi-state HR experience with strong working knowledge of California employment law, including wage and hour, protected leaves, and accommodation requirements.
• Experience administering HRIS platforms and building reporting from them, comfortable working within configured workflows, rules, and integrations, and able to learn new systems quickly.
• Evidence of improving a manual or repetitive process through better systems use, independently or in support of a system owner.
• Proven ability to handle highly sensitive matters with discretion, sound judgment, and complete documentation.
• Strong written and verbal communication skills with the ability to build trust with employees, managers, and leadership.
• Highly organized approach and ability to manage concurrent deadlines across compliance, leave, and employee relations workstreams.

Tools and technologies

• HRIS
• Rippling

Nice to have

• PHR, SHRM-CP, or equivalent HR certification.
• Experience in healthcare, medical-legal services, or another regulated multi-state environment.
• Experience with Rippling, or workflow automation tools beyond core HRIS functionality.
• Exposure to benefits administration and open enrollment support.

Additional information

• The salary range is provided as an estimate based on current market conditions and company benchmarks.
• Actual compensation may vary based on experience, qualifications, skills, location, and internal equity.
• MDpanel is unable to provide sponsorship assistance currently.
• All applicants must have valid work authorization for the country in which they are applying.
• The compensation range may change at any time and may not be applicable to all candidates.
• If you require accommodations during the application or interview process, contact [e-mail].