People Operations Generalist

Mochi Health; San Francisco (CA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Daily meals and espresso bar

401(k) with match

Unlimited PTO

Wellness programs

Competitive equity packages

Job summary

A healthcare technology company in San Francisco is seeking a People Operations Generalist to manage HR processes, ensure compliance, and optimize systems. The ideal candidate has HR experience in a high-growth context, is detail-oriented, and enjoys improving employee experiences. This full-time position offers a salary range of $90,000-$110,000 along with generous benefits.

Qualifications

• 2+ years in a People Ops or HR Generalist role.
• Hands-on experience supporting payroll and benefits.
• Systems thinker with a love for process optimization.

Responsibilities

• Manage onboarding and offboarding processes.
• Optimize HRIS and maintain employee data accuracy.
• Ensure compliance with employment laws across states.

Skills

Attention to detail

HRIS experience

Communication

Compliance knowledge

Organizational skills

Education

Bachelor's degree

Tools

BambooHR

ADP

Gusto

Job description

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Mochi Health’s mission is to be the discovery layer of healthcare. We are building a platform that makes it easier for patients to find the right providers, access the right medications, and take control of their health with transparency and trust.

Over the past few years, we have experienced rapid growth by combining operational excellence, clinical expertise, and innovative technology to deliver care that is more human, intuitive, and effective. From pharmacy pricing transparency and personalized medication management, to long-term medical record access and community-based chronic illness support, Mochi is creating a new model of care that empowers patients, providers, and pharmacies alike.

We believe the future of healthcare is personal, and we are building the technology to power it. At Mochi Health, you will join a team that values inclusivity, collaboration, and bold thinking, and you will have the opportunity to do the most meaningful work of your career.

$90,000 - $110,000

Full-time / Onsite (5-days)

About The Role

As the People Operations Generalist at Mochi Health, you’ll play a critical role in ensuring the smooth operation of our People function. You’ll take ownership of key systems, processes, and policies that support our expanding, multi-state team. From managing HRIS, benefits, and compliance to overseeing onboarding, offboarding, and payroll support, you'll focus on creating workflows that are accurate, scalable, and efficient. This role is ideal for someone who thrives on organization, values clean and reliable data, and approaches challenges with a systems-driven mindset. You'll collaborate closely with both our business and clinical teams to enhance the employee experience and ensure our infrastructure grows responsibly alongside the company.

What You’ll Do

• Own and optimize our HRIS and people systems (e.g., BambooHR, Ease, and more)
• Audit, clean, and maintain employee data for accuracy and compliance
• Automate repetitive tasks and build scalable processes
• Administer employee benefits (health, dental, vision, leave programs)
• Support payroll processes, including pre-payroll audits, tax documentation, and status changes
• Partner with vendors to troubleshoot issues and ensure accurate deductions
• Ensure ongoing compliance with federal, state, and local employment laws (especially in multi-state contexts)
• Maintain up-to-date policies, employee handbooks, and legal postings
• Conduct internal audits and manage sensitive documentation securely
• Coordinate end-to-end onboarding for new hires (system access, welcome kits, benefits setup)
• Continuously improve employee lifecycle touchpoints for quality and consistency
• Be the first line of support for employee questions around HR policies, benefits, and time off
• Help resolve employee relations issues with discretion and empathy
  
  

Who You Are

• 2+ years in a People Ops or HR Generalist role, ideally in a high-growth, CA-based, and/or multi-state setting
• Hands-on experience with HRIS and payroll systems (e.g., BambooHR, ADP, Gusto)
• Proven ability to support payroll, benefits administration, and HR compliance
• Systems thinker with a love for process, structure, and automation
• Thrives on clean data, accurate records, and operational efficiency
• Detail-oriented and self-motivated; you don’t drop balls and you always follow through
• An excellent communicator, capable of effectively collaborating with employees, managers, and external vendors
• Confident navigating U.S. employment law, especially across multiple states
• Experience scaling HR systems at an early-stage startup
  
  

Nice to Have

• Experience supporting healthcare or telehealth teams
• Familiarity with payroll tax filings, COBRA, and ACA reporting
• HR certification (e.g., SHRM-CP, PHR)
• Exposure to compensation planning or employee engagement programs
  
  

Life at Mochi

At Mochi Health, we believe you do your best work when you feel your best. From thoughtfully designed perks and healthcare options to high-impact work and real ownership, everything here is built to support you.

Daily Meals and Espresso Bar - Breakfast, lunch, and dinner every weekday. Our on-site barista keeps the espresso and matcha flowing all day

Pre-Tax Commuter Perks - Save on transit and parking through pre-tax commuter benefits

Top-of-Market Compensation - We offer competitive salaries along with generous equity packages so you can share in the success you help create

Profitable and Rapid Growth - We’re scaling fast, with financial discipline and long-term vision. No VC constraints, just sustainable momentum and smart decisions

High-Impact Work - Help shape the future of digital healthcare. Your work here directly improves lives and scales nationwide

World-Class Team - Collaborate with teammates from Tesla, SpaceX, Citadel, Harvard, IIT, and more. We value excellence, humility, and empathy in equal measure

Comprehensive Benefits - 401(k) with match, generous time off, life insurance, and high-quality medical, dental, and vision plans.

Time to Recharge – Enjoy unlimited PTO, generous company holidays, and true flexibility. We trust you to take the time you need to rest, reset, and thrive.

Wellness First – From weekly mindfulness sessions to group workouts and fitness perks, your physical and mental health are top priority

Team Socials and Community - We make time to connect through regular socials, happy hours, and spontaneous events. Our stocked kitchen doesn’t hurt either

Downtown SF HQ - Our San Francisco office is just steps from BART, Muni, and great food. It’s designed for deep work and casual collaboration

--

The base salary for this full-time position ranges from $90,000 to $110,000, in addition to benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.

Workplace Policy

Mochi Health is an in-person company based in San Francisco, CA. Our team works together in person five days a week to foster collaboration, innovation, and strong connections. We believe that face-to-face interaction builds a culture of excellence and allows us to deliver the best outcomes for the patients and providers we serve.

For office-based roles, the standard schedule is Monday through Friday, 9:00 a.m. to 7:00 p.m. Actual hours may vary depending on business needs and role responsibilities. All employees receive meal and rest breaks in accordance with applicable state and local laws.

For designated remote roles, this in-person policy does not apply.

Equal Opportunity

Mochi Health is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Accommodations

Mochi Health complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law.

If you need any assistance or accommodations due to a disability, please contact us at [e-mail].

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Hospitals and Health Care

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