People Operations Generalist

Devereux; Pennsylvania; On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Meaningful work

Broad HR experience

Collaborative culture

Professional growth

Leadership exposure

Mission-driven org

Comprehensive benefits

Job summary

Devereux is seeking a service-oriented People Operations Generalist to join our People Operations team in Pennsylvania. You will support employee relations, recruitment, onboarding, benefits, leave administration, compliance, workers' compensation, and HR data management while serving as a trusted resource for employees and leaders.

This role offers broad HR exposure across employee relations, recruitment, benefits, and HR operations, with opportunities for professional growth in workforce

Qualifications

• Bachelor’s degree in HR, business, management, or related field.
• PHR or SPHR certification preferred.
• At least two years progressive HR or People Operations experience.
• Experience in employee relations, recruitment, benefits, compliance, and leave management.
• Knowledge of federal, state, and local employment laws and HR best practices.
• Experience with HRIS systems; Oracle a plus.
• Strong MS Office skills, especially Word and Excel.
• Experience supporting workers' compensation, unemployment claims, investigations, and audits.
• Excellent customer service, communication, and relationship-building.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to manage multiple priorities with confidentiality.

Responsibilities

• Serve as a key resource on People Operations policies and employee matters.
• Support recruitment activities from posting to onboarding.
• Conduct new hire orientation and assist training initiatives.
• Manage employee relations, investigations, and concerns.
• Partner on leave administration, workers' comp, return-to-work, and accommodations.
• Provide guidance on benefits and HR programs.
• Maintain HRIS records and workforce data.
• Monitor retention trends and identify improvement opportunities.
• Support compliance with federal, state, licensing, and organizational requirements.
• Assist unemployment claims, regulatory audits, and other HR compliance.
• Develop processes to improve efficiency and employee experience.
• Serve as backup to the People Operations Director.

Skills

Employee relations

Recruitment

Onboarding

Benefits administration

Leave management

Compliance

HR data management

Workforce analytics

Education

Bachelor's degree in HR/Business/Management/OD

PHR or SPHR certification preferred

Tools

HRIS systems

Oracle

Microsoft Excel

Microsoft Word

Job description

Description

Are you an HR professional who thrives in a fast-paced environment and enjoys supporting the full employee lifecycle?

If so, Devereux is seeking a service-oriented People Operations Generalist to join our People Operations team. In this role, you'll support employee relations, recruitment, onboarding, benefits, leave administration, compliance, workers' compensation, and workforce data management while serving as a trusted resource for employees and leaders.

This is an excellent opportunity for an HR professional who enjoys balancing employee support, problem-solving, recruitment, compliance, and operational excellence. You'll work closely with leaders across the organization to enhance the employee experience, support workforce initiatives, and help drive organizational success.

Being a People Operations Generalist at Devereux Has Its Advantages!

You will work alongside dedicated professionals who are committed to supporting employees and creating a positive workplace culture.

We offer:

• Competitive Salary: $60,000-$65,000 annually


• Meaningful Work : Support and develop the employees who make our mission possible


• Broad HR Experience : Gain exposure to employee relations, recruitment, benefits, leave administration, compliance, and HR operations


• Collaborative Culture : Partner with employees, managers, leadership, and People Operations colleagues across the organization


• Professional Growth: Build expertise in HR best practices, workforce analytics, employee engagement, and organizational development


• Leadership Exposure: Serve as a trusted resource to managers and employees while supporting key business initiatives


• Mission-Driven Organization: Make a difference in the lives of individuals and families through the work you do


• Comprehensive Benefits : Including low-cost medical, dental, and vision coverage, a 403(b) retirement plan with employer match, and an employee assistance program (EAP)

In this role, you will:

• Serve as a key resource for employees and managers on People Operations policies, procedures, and employee-related matters


• Support recruitment activities, including job postings, candidate screening, interviewing, background checks, onboarding, and hiring processes


• Conduct new hire orientation and assist with employee training initiatives


• Manage employee relations matters, including investigations and workplace concerns


• Partner with the People Operations Support Center on leave administration, workers' compensation, return-to-work programs, and accommodations


• Provide guidance and support related to employee benefits and HR programs


• Maintain HRIS records, workforce data, reports, audits, and personnel files


• Monitor retention trends and workforce data to identify opportunities for improvement


• Support compliance with federal, state, accreditation, licensing, and organizational requirements


• Assist with unemployment claims, regulatory audits, and other HR compliance activities


• Develop and improve processes that enhance efficiency, responsiveness, and employee experience


• Serve as backup to the People Operations Director as needed

What is People Operations?

Today, many businesses are moving toward the term “People Operations,” as this function is viewed as an equal partner across business lines. Truly, an organization's employee workforce requires the same strategic approach and vision as its other core business functions. So, whereas HR functions are more narrowed in scope, People Operations is more strategic and data-driven, placing purposeful focus on people and culture, and working to build a sense of community among colleagues. At Devereux, our goal is to serve as a valued and trusted strategic partner, helping centers/departments make the best possible people-based decisions that will benefit employees, the individuals we serve and the overall organization.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Management, Organizational Development, or a related field


• PHR or SPHR certification preferred


• Minimum of two years of progressive Human Resources or People Operations experience


• Experience in employee relations, recruitment, benefits administration, compliance, and leave management


• Knowledge of federal, state, and local employment laws and HR best practices


• Experience working with HRIS systems; Oracle experience a plus


• Strong Microsoft Office skills, particularly Word and Excel


• Experience supporting workers' compensation, unemployment claims, investigations, and compliance audits preferred


• Excellent customer service, communication, and relationship-building skills


• Strong analytical, organizational, and problem-solving abilities


• Ability to manage multiple priorities while maintaining confidentiality and professionalism

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

Company Overview

Devereux is one of the nation's largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year.

Our Mission:

Devereux changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.

With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care.

Our Culture, Our Expectations

At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide – every day – for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices.

We believe a workplace rooted in inclusivity – offering a sense of belonging to all those who walk through our doors – is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world – one person, one family, one community at a time.

What Devereux Offers You

In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after 30 days of employment. In addition, we offer;

• Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.


• Student loan debt assistance, tuition reimbursement and continuing education assistance.


• Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage.


• Employee assistance / work-life balance program.

Visit www.mydevereuxbenefits.org to see why Devereux is a great place to work!

Devereux is a drug-free workplace, drug screening required. EOE

The employment policies of Devereux Advanced Behavioral Health are to recruit and hire qualified employees without discrimination because of race, religion, creed, color, age, sex, marital status, national origin, citizenship status, ancestry, disability, veteran status, communication ability, gender identity or expression or sexual orientation and to treat them equally with respect to compensation and opportunities for advancement - including upgrading, promotion and transfer - consistent with individual skills and the needs of Devereux.