People Operations Coordinator

confidential; United States; Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, vision, and dental plans

401(k) match

Paid Time Off

Disability insurance

Life Insurance

Job summary

MHK is seeking a hybrid People Operations Coordinator to broaden exposure across the employee lifecycle, including onboarding, benefits, and HR systems. You will partner with experienced People leaders to support payroll, leaves, and employee communications in a healthcare technology setting.

This role requires strong organization and customer-service orientation. Collaborate onsite at MHK's Tampa office at least three days per week, participate in immigration and compliance tasks, and

Qualifications

• 1–2 years HR administration experience.
• Experience with payroll, benefits, leave administration, and employment documentation.
• Familiar with HR systems and Microsoft Office.
• PHR/SHRM coursework or certification is a plus.

Responsibilities

• Answer routine questions about policies, processes, benefits, and HR systems.
• Assist in processing employee and contingent labor transactions in Oracle HCM.
• Coordinate payroll inputs, PTO administration, and balance inquiries.
• Support benefits administration and enrollment processes.
• Coordinate onboarding and offboarding activities.
• Provide leave and accommodation support and track deadlines.
• Coordinate immigration case documents and status tracking.
• Create and manage employee surveys and internal communications.
• Coordinate recognition program transactions and data tracking.
• Handle additional administrative tasks as assigned.

Skills

Attention to detail

Communication skills

Service orientation

Organizational skills

Education

Associate or bachelor's degree preferred

Tools

Oracle HCM

ATS

Benefits platforms

Excel

Outlook

Word

Teams

Job description

Are you ready to broaden your HR career? This hybrid People Operations Coordinator offers a hands‑on opportunity to broaden your People Operations foundation, take on meaningful responsibility, and make a real difference in employees’ day‑to‑day experience. You’ll gain exposure across the employee lifecycle—from onboarding, benefits, and leave support to employee communications, surveys, recognition, and HR systems—while partnering closely with experienced People leaders. If you are organized, curious, service‑minded, and eager to expand your HR career, this is a meaningful opportunity to develop practical skills and build confidence in a healthcare technology organization.

Position Responsibilities

• Employee support and People systems: Answer routine questions about policies, processes, benefits, and HR systems; route escalations appropriately; support the ATS, benefits platforms, and other People tools; document common processes; and meet service standards for accuracy and responsiveness.
• HRIS and employee transactions: Assist in processing employee and contingent labor transactions in Oracle HCM, including hires, changes, transfers, and terminations. Maintain accurate People system records; support data checks, reports, audits, and corrections; and follow confidentiality and retention requirements.
• Payroll and PTO administration: Coordinate accurate payroll inputs, review changes, and resolve routine discrepancies with Payroll and employees. Answer PTO balance questions, set up new-hire accrual rules, and contact system support regarding balance issues.
• Benefits administration: Assist in benefits administration, qualifying life events, and annual benefits enrollment. Answer routine questions, route complex issues, send monthly vendor reports, and submit downloaded invoices to Finance.
• Onboarding and offboarding coordination: Coordinate orientation schedules, materials, forms, access requests, and completion tracking. Prepare and retain hire and separation documents, complete records and checklists, elevate missing or unusual items, and partner with the People Business Partner on onboarding.
• Leave and accommodation support: Provide leave and accommodation forms and process information; track deadlines and records; coordinate with employees, managers, vendors, and the People Business Partner; enter paid leave in payroll; and promptly escalated sensitive or urgent matters.
• Immigration and compliance support: Coordinate immigration case documents and status tracking with employees, immigration counsel, and the VP of People. Provide requested reports and records to the third‑party AAP/EEO administrator. Do not make sponsorship or legal determinations.
• People programs and operational support: Create and manage employee surveys; support engagement surveys, communications, and People projects; maintain calendars, directory and organization‑chart updates, procedures, request tracking, and deadlines; and flag data errors or process improvements.
• Exit interviews and recognition programs: Schedule in‑person or remote exit interviews and survey follow‑up, summarize themes, and share findings with the People Business Partner and VP of People to determine whether further data gathering is warranted. Coordinate recognition program transactions, surveys, award or reward procurement, and impact tracking.
• Additional administrative and office‑related tasks as assigned.

Position Requirements

1–2 years of experience in HR administration, with hands‑on responsibility for maintaining employee records and supporting payroll, benefits, leave administration, and employment documentation.

• Employee processes and records
• Payroll and PTO support
• Benefits administration support
• Employee leave and accommodations
• Engagement surveys
• Immigration support
• Employee recognition
• Company policy questions
• HR system support

Strong attention to detail, accuracy, dependability, and follow‑through, with sound handling of confidential information. Clear written and verbal communication and a service‑oriented approach to employee questions. Comfortable learning HR systems and using Microsoft Office, especially Excel, Outlook, Word, and Teams. Oracle HCM, ATS, or benefits‑platform experience is a plus. Ability to organize recurring deadlines, track multiple requests, follow established procedures, and seek guidance when needed. Professional and service‑oriented, with the ability to build trust, communicate effectively, and support employees as internal customers.

Education/Certification Requirements

Associate or bachelor’s degree preferred, not required PHR/SHRM‑CP coursework or certification is a plus.

Additional Requirements

Must be available to collaborate onsite at MHK’s Tampa office at least three days per week. The prospective hire must successfully complete a background check and drug screening as a condition of employment.

About MHK

At MHK we help health plans and pharmacy benefit managers deliver optimal care management across every member’s health journey. We do this through state‑of‑the‑art technology that provides critical insights from member enrollment and maintenance through every stage of care and compliance. We believe that long‑term partnerships are built on trust. Our team members are expected to build trusted advisory relationships - with MHK clients and one another - through responsive, transparent communication, while honoring commitments, and tying that trust to outcomes.

Benefits Snapshot

• Medical, vision, and dental plans for full time employees
• 401(k) offered with a generous match
• Benefits begin on first day of the month following employment
• Exercise/Health Club reimbursement opportunity
• Monthly dependent care reimbursement opportunity
• Short Term and Long‑Term disability
• Basic Term Life and AD&D Insurance
• Generous Paid Time Off and Holiday Schedule

EQUAL OPPORTUNITY EMPLOYER - VETERANS/DISABLED.