People Operations Coordinator

Hearst Media Services; Tampa (FL); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Vision & Dental

401(k) match

PTO & Holidays

Disability insurance

Life Insurance

Health club reimbursement

Job summary

Hearst Media Services is seeking a hybrid People Operations Coordinator in Tampa to provide hands-on support across the employee lifecycle, including onboarding, HR transactions, benefits and leave administration, and employee communications. You will manage updates in HR systems and help ensure accurate records and payroll inputs.

This role requires 1–2 years of HR administration experience, strong attention to detail, and the ability to handle confidential information.

Qualifications

• 1-2 years HR administration experience.
• Maintain employee records and payroll support.
• Ability to learn HR systems and MS Office.
• Commitment to confidentiality.
• Strong attention to detail and service mindset.
• Onsite collaboration in Tampa (hybrid).

Responsibilities

• Respond to routine employee questions and route escalations.
• Process HR transactions in Oracle HCM.
• Maintain accurate HR system records and support data checks.
• Coordinate payroll inputs and PTO administration.
• Assist with benefits administration and enrollment support.
• Prepare hire/separation documents and maintain records.

Skills

Attention to detail

Confidentiality

Customer service

Communication skills

Organizational skills

Team collaboration

Education

Associate or bachelor's degree preferred

Tools

Oracle HCM

ATS

Microsoft Office

Job description

This hybrid People Operations Coordinator role at Hearst Media Services offers hands-on support across the employee lifecycle, including onboarding, HR transactions, benefits and leave administration, and employee communications. You will also manage updates in HR systems and help ensure accurate records, payroll inputs, and required documentation.

Key Responsibilities

• Respond to routine employee questions related to policies, processes, benefits, and HR systems; route escalations appropriately and document common procedures while meeting service standards for accuracy and responsiveness.
• Support People tool activity by assisting with the ATS, benefits platforms, and other People systems, including meeting expectations for process reliability and timely resolution.
• Process employee and contingent labor transactions in Oracle HCM, including hires, changes, transfers, and terminations.
• Maintain accurate People system records, perform or support data checks, reports, audits, and corrections, and follow confidentiality and retention requirements.
• Coordinate payroll inputs by reviewing changes and resolving routine discrepancies with Payroll and employees.
• Support PTO administration by answering PTO balance questions, setting up new-hire accrual rules, and coordinating system support when balance issues occur.
• Assist with benefits administration, including qualifying life events and annual benefits enrollment support.
• Handle routine benefits and vendor administration requests, route complex items as needed, send monthly vendor reports, and submit downloaded invoices to Finance.
• Coordinate orientation logistics such as schedules, materials, forms, access requests, and completion tracking.
• Prepare and retain hire and separation documents, maintain complete records and checklists, elevate missing or unusual items, and partner with the People Business Partner on onboarding support.
• Support leave and accommodation workflows by providing forms and processing information, tracking deadlines and records, coordinating with employees, managers, vendors, and the People Business Partner, and entering paid leave in payroll.
• Coordinate immigration case documentation and status tracking with employees, immigration counsel, and the VP of People.
• Provide requested reports and records to the third‑party AAP/EEO administrator.
• Create and manage employee surveys, support engagement survey communications and People projects, and maintain calendars, directory and organization‑chart updates, procedures, request tracking, and deadlines.
• Flag data errors or potential process improvements and support recognition program transactions, including surveys, award or reward procurement, and impact tracking.
• Schedule in‑person or remote exit interviews and survey follow‑up, summarize themes, and share findings with the People Business Partner and VP of People to determine whether further data gathering is warranted.
• Perform additional administrative and office‑related tasks as assigned.

Required Qualifications

• 1-2 years of HR administration experience with hands‑on responsibility for maintaining employee records and supporting payroll, benefits, leave administration, and employment documentation.
• Strong attention to detail, accuracy, dependability, and follow‑through, with the ability to handle confidential information appropriately.
• Clear written and verbal communication with a service‑oriented approach to employee questions.
• Comfort learning HR systems and using Microsoft Office, including Excel, Outlook, Word, and Teams.
• Ability to organize recurring deadlines, manage multiple requests, follow established procedures, and seek guidance when needed.
• Professional and service‑oriented mindset with the ability to build trust and support employees as internal customers.
• Availability to collaborate onsite at MHK's Tampa office at least three days per week.
• Successful completion of a background check and drug screening as a condition of employment.

Preferred Qualifications

• Professional experience in some of the following areas: employee processes and records; payroll and PTO support; benefits administration support; employee leave and accommodations; engagement surveys; immigration support; employee recognition; company policy questions; HR system support.
• Oracle HCM, ATS, or benefits-platform experience.
• Associate or bachelor's degree preferred (not required).
• PHR/SHRM-CP coursework or certification is a plus.

Location and Work Style

• Location: Tampa, FL (hybrid)

Technologies

• Oracle HCM
• ATS
• Benefits platforms
• Microsoft Office (Excel, Outlook, Word, Teams)

Benefits

• Medical, vision, and dental plans for full time employees
• 401(k) with a generous match
• Benefits begin on the first day of the month following employment
• Exercise/Health Club reimbursement opportunity
• Monthly dependent care reimbursement opportunity
• Short Term and Long-Term disability
• Basic Term Life and AD&D Insurance
• Generous Paid Time Off and Holiday Schedule

Additional Information

• This role includes a requirement to provide support for HR and employee processes. The position does not make sponsorship or legal determinations.