People Operations Coordinator

Civil Design, Inc.; St. Louis (MO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

ESOP ownership

401(k) match

Volunteer time off

Flexible work options

Job summary

Civil Design, Inc. in St. Louis is seeking a People Operations Coordinator to support daily HR, front desk, and office operations, helping create a people-first culture.

You will onboard new hires, assist with recruiting coordination, manage records, coordinate travel, and support executives; a Bachelor's in a related field is preferred and Microsoft Office proficiency is required.

Qualifications

• Bachelor's degree in HR, business, or related field preferred.
• Genuine interest in Human Resources and supporting employee experience.
• Friendly, professional, customer-service oriented attitude.
• Strong organizational and prioritization skills.
• Ability to maintain confidentiality and exercise sound judgment.

Responsibilities

• Welcome visitors and support front desk operations.
• Answer phones and respond to inquiries professionally.
• Assist with onboarding, recruiting coordination, and interview scheduling.
• Organize employee records and HR materials.
• Support benefits and other HR-related activities as appropriate.
• Coordinate office operations, travel arrangements, and executive support.

Skills

Customer service

Organization

Communication

Time management

Confidentiality

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Recruiting coordination

Education

Bachelor's degree in Human Resources, Business Administration, Management, Communications, or a related field preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Civil Design, Inc. (CDI) is a multi-disciplined civil engineering firm offering civil site, structural, land surveying, and GIS services. Since its founding in 1996, our team has grown to over 150 team members with six locations. We operate in three states serving our six service lines – Infrastructure + Analytics, Site, Structures, Survey, Transportation, and Water Resources. We have office locations in Missouri – St. Louis and Jefferson City; Illinois – Collinsville and Effingham; Kentucky – Louisville and Prestonsburg.

People Operations Coordinator

By supporting the daily needs of the CDI team, you will be supporting our mission and developing a better tomorrow.

Be a part of the CDI Mission

The ideal candidate brings both task orientated and people mindset - committed to collaboration and making a meaningful difference. CDI values people-first culture and encourages scheduling to help each team member reach their ideal work-life balance.

Front Desk & Hospitality

• Welcome visitors, clients, candidates, and team members while creating a professional and friendly first impression
• Answer phones, monitor general inquiries, and respond to requests professionally and efficiently
• Provide excellent customer service while resolving questions and directing requests appropriately
• Distribute organization-wide communications and prepare materials for new team members
• Maintain a welcoming, organized, and professional front office environment
• Prioritize safety, security, and confidentiality while managing front desk operations
• Handle sensitive information with discretion, professionalism, and integrity

People Success (HR) Support

• Partner with the People Success team to support new hire onboarding and preparation
• Assist with recruiting coordination, including candidate communication, interview, scheduling, and interview preparation
• Assist with People Success communications and projects
• Help maintain organized employee records, documentation, and other HR materials
• Support benefits and other HR-related administrative activities as appropriate
• Take on additional People Success responsibilities over time based on interest, skills, and development

Business Operations & Executive Support

• Support daily business operations and administrative functions across multiple departments
• Assist with purchasing gift cards and other operational purchases as needed
• Partner with the People Success team to coordinate new team member workstation setup and onboarding logistics
• Organize travel arrangements, including hotels, rental cars, flights, and conference registrations
• Assist with calendar management and scheduling for leadership
• Support executive leadership with administrative tasks and special projects
• Coordinate company communications, documentation, and operational initiatives
• Assist with process improvements and other operational projects as assigned

Office Operations & Facilities

• Collaborate with vendors to ensure office equipment and services operate efficiently, including copiers, printers, technology, plants, and office supplies
• Manage daily mail, shipping, courier services, and package distribution
• Maintain a clean, organized office environment between third-party cleanings
• Assist with office furniture tracking, purchasing, and workspace planning
• Maintain office seating charts and workspace availability
• Order and stock office supplies, breakroom items, snacks, beverages, and safety supplies
• Prepare conference rooms for interviews, meetings, client visits, and company events
• Assist with office decorating and maintaining a welcoming workplace environment

Events & Team Member Experience

• Assist with planning and coordinating company meetings, training sessions, and team events
• Partner with internal committees, the People Success team, Hospitality team, and leadership to coordinate office events and celebrations
• Support recruiting events, intern programming, and community involvement activities
• Assist with special events and projects as assigned; hours may flex based on event needs
• Help create a positive and engaging experience for team members throughout the employee lifecycle

Requirements

• Bachelor's degree in Human Resources, Business Administration, Management, Communications, or a related field preferred
• Genuine interest in Human Resources, People Operations, and supporting the employee experience
• Friendly, professional, and customer service-oriented attitude
• Strong organizational, time management, and prioritization skills
• Detail-oriented with the ability to manage multiple responsibilities simultaneously
• Strong problem-solving skills with a solution-focused mindset
• Excellent verbal and written communication skills
• Ability to maintain confidentiality and exercise sound judgment
• Comfortable working in a highly collaborative, people-focused environment
• Ability to work core office hours while providing excellent service to clients and team members
• Proficient in Microsoft Word, Excel, Outlook, and Teams
• Prolonged periods of sitting or standing; frequent bending, twisting, reaching, and the ability to occasionally lift up to 30 pounds

This role is an in-person position based out of St. Louis. The travel expected is up to 10%.

Why Join CDI?

• Shared Ownership: As an ESOP, we offer our Team Members a direct stake in CDI’s success, empowering them to take initiative and contribute meaningfully.
• Enjoy Flexibility: We know life doesn’t follow a 9-5 schedule, so we offer flexible work options to help you balance your career and life.
• Work with Purpose: You'll engage in meaningful projects aligned with your passions and career goals, ensuring your work has a lasting impact.
• Collaboration and Celebration: We host frequent company-wide events, giving you the chance to connect and have fun with Team Members across our offices.
• People-First Culture: We prioritize your growth, well-being, and success, ensuring you have the support and opportunities to thrive both professionally and personally.

Our Culture and Beyond

CDI’s culture remains foundational to our success as an organization. We believe mutual trust and respect comes first to ensure Team Members feel valued, heard and supported. We strive to unlock a Team Members full potential through continuous learning and growth, where you are empowered to embrace new challenge and thrive in a collaborative environment. Beyond the office, we’re committed to living out our mission of Building Stronger Communities. We offer volunteer time off to encourage team members to give back and make a lasting impact in the community. Check out more about who we are here: https://www.civildesigninc.com/culture/

Benefits

• 401(k) match for up to 4.5%