People Generalist

Support Center; Texas; On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Bonuses

401(k) plan

Paid time off

Holiday pay

Profit sharing

Food & beverage allowance

Company discounts 30%

Job summary

La La Land is seeking a People Generalist to support employees throughout the lifecycle, including onboarding, leave management, payroll inquiries, and HRIS support. You will ensure accurate data in Paylocity and maintain confidential employee records while providing excellent service.

You will collaborate with Operations, Payroll, Benefits, and other departments to apply HR policies consistently and to resolve employee concerns in a timely manner.

Qualifications

• Knowledge of employment legislation and HR principles incl. FLSA, HIPAA, FMLA, ACA, COBRA.
• Proficient with Microsoft Office and HRIS systems; Paylocity/ADP experience preferred.
• Strong analytical, organizational and written/verbal communication skills.

Responsibilities

• Act as first point of contact for onboarding, data changes, pay concerns, policies and procedures.
• Coordinate workers’ compensation inquiries and claims documentation.
• Process leave of absence requests (FMLA/CFRA) with proper documentation and communication.
• Assist in payroll inquiries and discrepancies; support policy development.
• Maintain employee records in Paylocity with confidentiality and compliance.
• Prepare data for audits and ensure HR compliance across functions.
• Support performance management tracking and documentation with managers.
• Collaborate with Operations, Payroll, Benefits to ensure policy consistency.
• Support HR projects and other duties as assigned.

Skills

HR policies

Analytical skills

Attention to detail

Communication skills

Time management

Independent work

Team collaboration

Education

Bachelor’s degree or equivalent experience

HR certification (PHR, SPHR, SHRM-CP/SHRM-SCP) preferred not required

Tools

ADP

Paylocity

Microsoft Office Suite

Job description

Description

About the Company:

The name La La Land represents a dream world. We set out to bring La La Land to life. A place

where you walk in and feel a true sense of joy for life. A place where you are loved for who you are. A

place that brings together all human beings. A place where kindness is a priority.

Job Summary:

The People Generalist is responsible for supporting employees throughout the entire employee

lifecycle and completes activities related to compliance, workers’ compensation, employee

relations, engagement and HRIS support. This role provides great experiences for all employees of

La La Land throughout their entire employment lifecycle through excellent service and support.

Duties and Responsibilities:

• Acts as first point of contact for employee and managers questions on HR topics, such as onboarding, data changes, pay concerns, HR policies and procedures, Paylocity, etc.
• Serve as a point of contact for workers’ compensation inquiries, support incident communication efforts, and assist in coordinating workers’ compensation claims and follow-up documentation.
• Process and administer leave of absence requests, including FMLA, CFRA, pregnancy disability leave, and other applicable leaves, ensuring appropriate documentation, tracking, and communication.
• Assist in addressing and resolving payroll-related inquiries and discrepancies.
• Assist in the development and implementation of HR policies and procedures.
• Listen to employee concerns and investigate as needed. Ensure issues are properly identified, documented and addressed.
• Maintain accurate and up-to-date employee records in Paylocity and ensure HR documentation is organized, confidential, and compliant with recordkeeping requirements.
• Maintain HR compliance and prepare data for audits such as EEO, unemployment claims, verifications of employment, agency reporting, background checks, etc.
• Assist with performance management processes, including tracking review timelines, coordinating documentation, and supporting managers with performance improvement plans and corrective action documentation.
• Collaborate with Operations, Payroll, Benefits, and other departments to ensure consistent application of HR policies and effective resolution of employee concerns.
• Support various HR projects as needed.
• Other duties as assigned.

Requirements

Knowledge/Skills/Abilities:

• Knowledge of employment legislation and regulations, human resources principles and practices including FLSA, HIPPA, FMLA, ACA, COBRA.
• Proficient with Microsoft Office Suite (Word, Excel, and PowerPoint).
• Strong analytical skills; ability to collect, research and resolve problems.
• Detail-oriented and diligent in all tasks assigned.
• Ability to make decisions with sound judgement and take initiative.
• Strong organizational skills and written and verbal communication skills.
• Ability to work independently and in a team environment.
• Demonstrates resiliency; ability to succeed with multiple priorities in dynamic environment
• Proficient with Microsoft Office Suite or related software.
• Communicates effectively across verbal, written, and interpersonal channels to convey information clearly, collaborate with others, and support team alignment
• Organized and detail-focused with task and time management, and in meeting deadlines
• Maintains confidentiality in all personnel matters
• Leverages data and metrics to inform talent strategies and support evidence-based decision making
• Maintains confidentiality and exercises sound judgment in handling sensitive employee and business matters
• Adapts quickly to changing business needs, balancing long‑term initiatives with day‑to‑day operational support
• Proficient in Microsoft Office Suite and HR information systems (HRIS) including ADP and Paylocity

Qualifications:

• High school diploma or equivalent required
• Bachelor’s degree or equivalent experience preferred
• HR certification (PHR, SPHR, SHRM-CP/SHRM-SCP) preferred not required
• A minimum of 2-3 years in a HR Generalist role, working in a fast‑paced, high‑growth environment, preferably in the restaurant or hospitality industry
• Multi‑state compliance knowledge preferred

Physical Requirements:

• Prolonged periods of standing may be required
• Ability to work in varied environmental conditions, including exposure to hot and cold temperatures

Additional Information

• La La Land offers competitive salaries, bonuses, medical/dental/vision insurance, prescription drug coverage, 401(k) plan (after 12 months of employment), sick pay, PTO and holiday pay, profit sharing plan (after 90 days of employment), annual food & beverage allowance (prorated for hire date), and company discounts of 30%.

A job description is not designed to cover or contain a comprehensive listing of all activities, duties,

or responsibilities that are required of the employee. Duties, responsibilities, and activities may

change, or new ones may be assigned at any time with or without notice.

All candidate information will be kept confidential according to EEO guidelines.