People-First Team Manager | Guest Experience Leader

Panera LLC; Albuquerque (NM); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

quarterly bonuses

Free on-shift meals

Unlimited fountain beverages

Paid vacation

Sick time

Holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Career advancement

Tuition discounts

Perks & rewards

Team member assistance program

Job summary

Panera LLC in Albuquerque, NM is seeking a Team Manager Lead who champions guest delight and team development. You will oversee shifts, coach staff, and ensure food quality, service speed, and a welcoming atmosphere.

This role rewards leadership with bonuses, benefits, and opportunities to grow within Panera’s culture of warmth and teamwork. Flexible hours including nights and weekends are required to meet guest needs.

Qualifications

• Minimum age: 18 years.
• 1+ years of restaurant management experience preferred.
• Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
• ServSafe certification (or ability to achieve certification).
• This role requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities.
• Any job offer for this position is conditional upon the results of a background check.

Responsibilities

• Make sure every guest is delighted by the quality of our food, service, and staff.
• Build engaging relationships that lead to long-term, loyal guests.
• Lead, manage and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements along the way.
• Participate in the interviewing and selection process.
• Train the team in food safety standards and ensure they are maintained.
• Help build our Culture of warmth, belonging, growth, and trust.

Skills

Restaurant management

Team leadership

Guest service

Staff development

Coaching

Interviewing

Food safety

Job description

Panera LLC in Albuquerque, NM is seeking a Team Manager Lead who champions guest delight and team development. You will oversee shifts, coach staff, and ensure food quality, service speed, and a welcoming atmosphere.

This role rewards leadership with bonuses, benefits, and opportunities to grow within Panera’s culture of warmth and teamwork. Flexible hours including nights and weekends are required to meet guest needs.