People-First Restaurant Ops Manager (No Night Shifts)

First Watch; Arvada (CO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

No night shifts

Career growth

Employee assistance

Meal discount

Calm App access

Gift subscriptions

Telemedicine

Tuition reimbursement

Life insurance

Disability

Vision

Health insurance

Pet plan

Supplemental insurance

Perks at Work

PTO

401k

Job summary

First Watch in Colorado is seeking a hands-on leader to uphold our YOU FIRST culture while guiding daily restaurant operations and guest experiences. This role emphasizes empowering staff, maintaining high standards, and delivering exceptional service in a fast-paced breakfast, brunch, and lunch setting.

You will work with a team to ensure quality food, strong training, and consistent execution of our service model, with clear opportunities for growth as the company expands.

Responsibilities

• Learns and supports our You First culture and core values
• Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
• Understands that we source great food for a reason and that our recipes must be followed
• Knows the restaurant sales and traffic goals – and works to exceed them
• Coaches and observes the First Watch Five Steps of Service being implemented at every table
• Understands the background story of our 10 Commandments – and puts them into action
• Responds with a sense of urgency to both customer and employee concerns
• Communicates and takes immediate ownership of repair and maintenance issues
• Is certified in food safety – and identifies and coaches in all areas of safe food handling
• Is continuously scouting for and interviewing candidates to join our team
• Keeps our company assets secure; including computers, point of sale, security systems and equipment
• Understands the key responsibilities of every position in the restaurant
• Puts an immediate stop to any inappropriate behavior, investigates as needed
• Trains, coaches, and develops team members daily
• Recognizes performance that goes above and beyond
• Accounts for all daily revenues and deposits
• Completes our admin duties – and gets required paperwork in on time

Job description

First Watch in Colorado is seeking a hands-on leader to uphold our YOU FIRST culture while guiding daily restaurant operations and guest experiences. This role emphasizes empowering staff, maintaining high standards, and delivering exceptional service in a fast-paced breakfast, brunch, and lunch setting.

You will work with a team to ensure quality food, strong training, and consistent execution of our service model, with clear opportunities for growth as the company expands.