People-First Restaurant Ops Leader (No Night Shifts)

First Watch; Carmel (IN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

401(K) Retirement Savings Plan

Tuition Reimbursement

Paid Time Off

Life Insurance

Short Term Disability

Long-Term Disability

Vision

Meal Discount

Calm App access

Job summary

First Watch in Carmel, IN is seeking a capable supervisor to lead daily operations without night shifts. You will uphold our You First culture, coach team members, and ensure top service during breakfast, brunch, or lunch periods.

The ideal candidate embraces hospitality, safety standards, and performance excellence. Responsibilities include supervising the crew, training new hires, and maintaining inventory and smooth service while meeting sales and quality goals.

Qualifications

• Certified in food safety.
• Strong supervisory skills and ability to coach.
• Willingness to uphold First Watch standards.
• Excellent customer service orientation.

Responsibilities

• Learns and supports our You First culture and core values
• Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
• Understands that we source great food for a reason and that our recipes must be followed
• Knows the restaurant sales and traffic goals – and works to exceed them
• Coaches and observes the First Watch Five Steps of Service being implemented at every table
• Understands the background story of our 10 Commandments – and puts them into action
• Responds with a sense of urgency to both customer and employee concerns
• Communicates and takes immediate ownership of repair and maintenance issues
• Is certified in food safety – and identifies and coaches in all areas of safe food handling
• Is continuously scouting for and interviewing candidates to join our team
• Keeps our company assets secure; including computers, point of sale, security systems and equipment
• Understands the key responsibilities of every position in the restaurant
• Puts an immediate stop to any inappropriate behavior, investigates as needed
• Trains, coaches, and develops team members daily
• Recognizes performance that goes above and beyond
• Accounts for all daily revenues and deposits
• Completes our admin duties – and gets required paperwork in on time

Skills

Leadership

Communication

Customer service

Food safety awareness

Team coaching

Job description

First Watch in Carmel, IN is seeking a capable supervisor to lead daily operations without night shifts. You will uphold our You First culture, coach team members, and ensure top service during breakfast, brunch, or lunch periods.

The ideal candidate embraces hospitality, safety standards, and performance excellence. Responsibilities include supervising the crew, training new hires, and maintaining inventory and smooth service while meeting sales and quality goals.