People-First Assistant General Manager: Lead Ops & Growth

Tagg-N-Go

Cedar City, Northern (UT, KY)

Hybrid

USD 42,000 - 64,000

Full time

14 days+

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA

401k

Tuition reimbursement after 6 months

Profit Sharing

Job summary

Tagg-N-Go Car Wash in Cedar City, Utah, is seeking an Assistant General Manager to lead daily operations and drive service excellence. You will coach and develop team members, support the Site Manager, and help recruit and onboard staff to maintain high standards.

Ideal candidates bring 4+ years in customer service and 4+ years in shift lead or management, with strong communication, organization, and problem-solving skills. This role offers growth, a dynamic culture, and comprehensive benefits.

Qualifications

4+ years of customer service experience.
4+ years of shift lead or management experience.
Excellent communication skills and ability to engage with customers and team members.
Highly organized with ability to manage multiple tasks and priorities.
Strong problem-solving mindset and decision-making abilities.

Responsibilities

Lead and develop: Coach, motivate, and train employees to perform at their best.
Support daily operations: Assist the Site Manager with decisions and smooth day-to-day operations.
Recruit and train: Participate in recruiting, onboarding, and performance management.
Customer engagement: Build strong relationships, address concerns, maintain service standards.
Maintain site excellence: Oversee equipment, ensure wash runs smoothly, keep site clean and inviting.
Safety first: Enforce safety protocols to keep staff and customers safe.
Administrative support: Handle paperwork, inventory, and documentation.