People Experience Senior Manager

Doist; New York (NY); Hybrid; USD 200,000 - 225,000; Full time

Benefits offered by this job

Flexible PTO

Medical/Dental/Vision plan options

401(k) with company match

Flexible spending accounts

Teladoc Health

Equity incentive

Job summary

Garner Health in New York City is seeking a People Experience Senior Manager to design and scale onboarding, recognition, and engagement programs, shaping a hybrid work experience for top talent.

Reporting to the Head of People, the role leads a small team, partners with Facilities and Finance, and oversees office operations while driving a culture of high performance, feedback, and inclusion.

This role offers equity, competitive benefits, and a transparent compensation range of $200,000–$225,000.

Qualifications

• Experience leading Employee Experience functions (2+ years)
• Experience leading Facilities functions (1+ year)
• Ability to manage multiple strategic and operational workstreams
• Strong systems-thinking and scalable design mindset
• Proven leadership of high-impact teams and growth of people

Responsibilities

• Design and scale onboarding programs that accelerate Day 1 contribution
• Build and evolve recognition, milestones, and engagement programs
• Architect offsites, events, and social programs to strengthen culture
• Define hybrid work experience and inclusive in-person/remote collaboration
• Partner with Head of People to address organizational gaps and drive performance culture
• Oversee Office Operations and manage the Office Manager for a seamless in-office experience
• Own vendor selection, relationships, and budgets for Facilities and Employee Experience
• Plan and execute on office expansion needs as headcount grows

Skills

Employee Experience

Facilities leadership

Systems thinking

Google Sheets

Claude Code

People operations

Tools

Google Sheets

Claude Code

Job description

Garner’s mission is to transform the healthcare economy, delivering high-quality and affordable care for all. We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures. Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale.

About the role:

We’re looking for an exceptional People Experience Senior Manager to join our People Team and lead our Employee Experience and Facilities functions. This role is responsible for designing and scaling the programs, environments, and systems that enable Garner’s team to perform at the highest level. You will play a critical role in shaping a hybrid work experience that attracts top talent, accelerates onboarding, strengthens culture, and enables employees to do the best work of their careers. This is a highly cross-functional, high-impact role reporting to the Head of People, with two direct reports.

Where you will work:

This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.

What you will do:

• Onboarding: Design and continuously improve a best-in-class onboarding experience that enables new hires to contribute meaningfully from Day 1.
• Recognition & Milestones: Build and scale programs that make our employees feel valued and motivated to continue pushing boundaries, and celebrate key moments across the employee journey.
• Engagement & Social Infrastructure: Architect high-quality offsites, events, and social programs that strengthen relationships and foster collaboration.
• Hybrid Work Experience: Define and operationalize ways of working that maximize efficiency and inclusion across in-person and remote teams.
• Culture & Organizational Development: Partner with the Head of People to identify organizational gaps and design targeted programs that reinforce a high-performance, feedback-driven culture.
• Workplace Operations: Oversee office operations and manage the Office Manager to ensure a seamless, safe, and fulfilling in-office experience.
• Vendor & Budget Management : Own vendor selection, relationships, and budgets across Facilities and Employee Experience to ensure scalable, high-impact operations.
• Real Estate Planning: Partner with Finance and IT to proactively plan and execute on office expansion needs as headcount scales rapidly.

The ideal candidate has:

• Experience across both startups and mature companies, including at least 2 years leading an Employee Experience function and at least 1 year leading a Facilities function
• Ability to simultaneously manage a wide variety of both strategic and operational workstreams
• Propensity to think in terms of systems, always seeing the full picture and designing for scale
• Strong analytical and technical abilities, including proficiency in Google Sheets and Claude Code (or similar)
• Proven ability to build and lead a high-impact team, setting a high bar for execution and investing in the growth of their people
• Deep belief that employee experience should directly enable business performance
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.

Compensation Transparency: The target base compensation range for this position is $200,000-$225,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to:

• flexible PTO
• Medical/Dental/Vision plan options
• 401(k) with company match
• flexible spending accounts
• Teladoc Health and more.

Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail] .