People Experience & Onboarding Specialist

Moniepoint Inc.; United States; Remote; USD 42,000 - 62,000; Full time

Job summary

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, it processes over $250 billion in digital payment transaction value annually, and now seeks a proactive helpdesk associate to support employees in the United States. You will be the first point of contact, resolve queries efficiently, and help improve

Responsibilities

• Act as the first point of contact for employees on People-related matters via the helpdesk system.
• Resolve queries professionally, accurately, and promptly while maintaining confidentiality.
• Support new joiners during onboarding with systems, documentation, and policy questions.

Job description

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, it processes over $250 billion in digital payment transaction value annually, and now seeks a proactive helpdesk associate to support employees in the United States. You will be the first point of contact, resolve queries efficiently, and help improve