Human Resources Systems Analyst (UKG, Workday, SuccessFactors HRIS Analyst)

Metropolitan Family Services; Chicago (IL); On-site; USD 68,000 - 74,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

HSA contributions

Teladoc services

401K match

Job summary

Metropolitan Family Services is seeking a People & Culture Systems Analyst (HRIS Analyst) in Chicago, hybrid work arrangement. The role supports HR data integrity, reporting, analytics, and system enhancements within a mission-driven organization focused on community impact.

The position requires a Bachelor’s degree and 3+ years HRIS experience, advanced Excel, and proficiency with BI reporting tools. Join a team dedicated to empowering families and fostering positive outcomes.

Qualifications

• Bachelor's degree in HR, IS, Data Analytics or related field and 3+ years HRIS experience.
• Experience supporting HR system implementations or major enhancements.
• Advanced Excel skills and experience creating BI reports and dashboards.

Responsibilities

• Act as HRIS subject matter expert for the HRIS system and related tech.
• Configure fields, workflows, security, and perform UAT during upgrades.
• Develop and maintain system documentation and user guides.
• Analyze data quality, produce dashboards, and support workforce analytics.
• Support data integration, audits, and governance across systems.

Skills

Advanced Excel

Data analysis

BI reporting

APIs & integrations

Reporting tools

Education

Bachelor's degree in HR, IS, Data Analytics

Tools

BI tools

Reporting tools

Job description

People & Culture Systems Analyst (HRIS Analyst)

Job Category : Human Resources

Requisition Number : HRISA005378

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• Posted : July 17, 2026
• Full-Time
• Hybrid

Locations

Showing 1 location

HQ
Chicago, IL 60606, USA

Description

If asked to describe the culture at Metropolitan Family Services , we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as though the services we provide, community is at the heart of all we do.

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are currently looking to fill a People and Culture Systems Analyst (HRIS Analyst) role at our Headquarters Location.

SALARY: The average starting salary for this position will fall in the range of $68,000 - $74,000 annually . Where candidates fall in this range will be based on skill and experience level.

ESSENTIAL DUTIES AND RESPONSIBILTIES:

HRIS Subject Matter Expert

• Serve as a subject matter expert for our HRIS system and other HR related technologies.
• Configure and maintain system fields, workflows, business processes, and security settings.
• Manage (UAT) User acceptance testing activities, maintenance, and enhancements during upgrades and release actions.
• Create and maintain system documentation, standard operating procedures, and user guides.
• Evaluate, test and support implementation of system enhancements, upgrades, and new functionalities.

Data Integrity, Analytics & Reporting

• Analyze large, complex datasets to identify data quality issues, trends, opportunities, risks, and actionable agency insights. Support workforce planning, talent analytics, compliance reporting, and executive decision-making through data-driven recommendations.
• Ensure the overall accuracy, completeness, and integrity of HR data and reporting outputs.
• Support the development, configuration and maintenance of HR dashboards, metrics, and advanced reporting solutions.
• Support inbound and outbound file feeds and integrations between internal and third-party systems.
• Monitor integration activity and troubleshoot interface issues in partnership with Information Systems and/or vendors.
• Establish and perform regular audits to ensure data accuracy, integrity, and compliance across systems on an ongoing and consistent basis.
• Import, export, validate, reconcile, and manipulate large volumes of employee and organizational data.
• Identify data quality issues and implement corrective actions and proactive controls.
• Develop, maintain, and automate standard and ad hoc reports to support leadership and operational decision-making.
• Support audit requirements, regulatory compliance, and data privacy standards.

Process Optimization & Project Support

• Responsible for the ongoing documentation of data definitions, workflows, business process documentation, decisions and exceptions.
• Support various system implementation, enhancement and continuous improvement projects.
• Ensure HR data governance standards, policies, and best practices are maintained and applied consistently.

REQUIRED EDUCATION, CERTIFICATIONS, CREDENTIALS and/or EXPERIENCE:

• Bachelor's degree in Human Resources, Information Systems, Data Analytics, or related field.
• 3+ years of progressive HRIS experience that has evolved past data administration.
• Experience as an Analyst supporting HR system implementation or large enhancement.
• Advanced Microsoft Excel skills, including Pivot Tables, formulas, lookups, and data analysis techniques.
• Proficiency with reporting tools and the creation of BI and custom reports.
• Experience supporting a large system implementation, enhancements, and other technology projects.
• Experience with integrations, APIs, and data management technologies.

PHYSICAL DEMANDS:

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch.
• The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal.
• The employee may occasionally lift and/or move up to 50 pounds

Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here !

Some highlights include:

• Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

And so much more! Make sure you click here to see the full suite of benefits offered!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.