People & Culture Operations Associate

After School Matters; Chicago (IL); Hybrid; USD 37,000 - 42,000; Full time

Job summary

An established nonprofit organization seeks a dedicated People and Culture Associate to support its mission of empowering youth through after-school programs. This full-time role involves administrative support, onboarding staff, and ensuring compliance with HR policies. In a collaborative environment, you will play a vital role in enhancing employee experience and service delivery. With a commitment to providing exceptional customer service, you will help create a positive workplace culture while contributing to the development of Chicago’s teens. Join a passionate team making a difference in the community!

Benefits

Medical, Dental, and Vision Insurance

Flexible Spending Accounts

Paid Parental Leave

403B Retirement Plan

Identity Theft Insurance

Paid Time Off

Paid Sick Time

Paid National Holidays

Qualifications

• Bachelor's degree required; some administrative experience preferred.
• Excellent attention to detail and customer service skills are essential.

Responsibilities

• Assist in onboarding seasonal instructors and maintain personnel files.
• Support payroll administration and manage compliance vendors.

Skills

Data Entry

Customer Service

Attention to Detail

Confidentiality

Communication Skills

Education

Bachelor’s Degree

Tools

Excel

Job description

Summary of Position:The People and Culture Associate supports the People and Culture Director and department to equip staff to achieve the organization’s mission. The People and Culture is a key member of the People and Culture team, supporting the Program team, which is the largest department overseeing all teen programming.

In addition, the People and Culture Associate provides administrative support, assists with special projects, and provides customer service to employees.

The People and Culture Associate is a full-time position.

Major Duties and Responsibilities:

• Assists in the onboarding process for seasonal instructors (employee instructors, campus liaisons, Chicago Park District Instructors, Site Supervisors) during programing sessions (Summer, Fall, Spring).

• Maintain employee personnel files including creating new employee records and properly allocating active, terminations and I-9’s.

• Assist in planned internal audits including compliance with background checks, proof of vaccination, sexual harassment trainings and other employment documents.

• Enter data for personnel actions including new hires, transfers, promotions, and terminations for hourly and salaried employees.

• Serve as the backup contact for onboarding and offboarding, People and Culture and self-service (time and attendance, personnel profile, direct deposit, etc) overview at new employee orientation process

• Send onboarding and offboarding communications for Programs staff to cross-functional departments.

• Support payroll administration and People and Culture submissions to the Payroll Department for Programs staff.

• Manage compliance vendors

• Serve as a back-up to the People and Culture Partners in responding to Unemployment Claims request for payroll and timecards documentation.
• Ensure ASM employees, partners, and vendors receive superior service in the areas of human resources and administrative support.

Knowledge, Skills, and Abilities:

• Excellent attention to detail and ability to reliably enter data

• Ability to clearly relay step-by-step instructions via phone and email

• Discretion to keep personnel data confidential

• Commitment to providing respectful and empathetic customer service

• Ability to work independently and in a collaborative setting
• Ability to travel to After School Matters sites as needed.

Required Qualifications:

• Bachelor’s Degree Required

• Some experience performing administrative work (e.g., data entry, basic office tasks) required
• Basic experience using Excel, especially filtering data, is preferred

Schedule:

• Hybrid work environment, 9am - 5pm

• Minimum two days in person, with three days during our Summer Session

• Occasional nights and weekends, depending on Development team events

• Ability to travel to ASM sites as needed

Benefits for full-time regular employees include:

• Medical, Dental, and Vision

• Medical and Dependent Care Flexible Spending Accounts

• Paid Parental Leave (PPL)

• 403B Retirement Plan

• Identity Theft, Legal, and Pet Insurance

• Paid Time Off (PTO), Paid Sick Time and paid national holidays
  

Compensation: $37,651 - $41,545 salary, depending on applicable experience and education

About Us: After School Matters is a Chicago-based nonprofit organization that annually offers after-school and summer programs to nearly 19,000 Chicago high school teens to explore and develop their talents while gaining critical skills that will set them up for success in college and beyond.

ASM has engaged more than 400,000 Chicago teens and is the nation’s largest and most successful provider of after-school and summer programs for high school teens.

ASM offers paid apprenticeships led by professionals in the fields of arts, communications and leadership, sports, and STEM (Science, Technology, Engineering, and Math). Our nationally respected youth development model has been replicated in cities across the country and earned us the City Livability Award from the U.S. Conference of Mayors.

Programs take place at community locations throughout the city, including three ASM buildings: downtown at Gallery 37 Center for the Arts, the Michael and Karyn Lutz Center in Belmont Cragin, and the Pullman community at Gately Park. Currently, After School Matters’ annual operating budget is approximately $35M and employs approximately 500 staff across the organization.

EEO: After School Matters is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, military discharge status, age, marital status, parental status, or source of income.