Client Operations Associate

IZEA; Chicago (IL); Remote; USD 40,000 - 50,000; Full time

Job summary

IZEA, a leading influencer marketing company, seeks a Campaign & Media Coordinator to support influencer marketing campaigns. This remote role involves managing campaign documentation, analyzing media performance, and collaborating with teams to ensure campaign success. Ideal candidates have a marketing background and experience with digital advertising platforms.

Qualifications

• 1–2 years of experience in marketing operations or campaign execution.
• Experience with digital advertising platforms like Meta and Google Ads.

Responsibilities

• Assist in managing campaign documentation and financial tracking.
• Analyze campaign performance data for optimization.
• Monitor digital advertising budgets to maximize ROI.

Skills

Analytical

Detail-oriented

Effective communicator

Education

Bachelor’s degree in Marketing

Bachelor’s degree in Business Administration

Bachelor’s degree in Communications

Bachelor’s degree in Advertising

Bachelor’s degree in Media Studies

Tools

Google Workspace

Zed

Meta Ads Manager

TikTok Ads

Google Ads

Salesforce

Job description

About Us

IZEA Worldwide, Inc. (NASDAQ: IZEA) is a leading influencer marketing company with a mission to make creator economy solutions for marketers. We do this by lighting up the Creator Economy with IZEAs—our strategies, campaigns, and solutions that build brand and drive demand.

We don’t just champion the Creator Economy—we pioneered it. In 2006, we launched the industry’s first-ever influencer marketing platform and have since facilitated nearly 4 million creator collaborations. Our work with leading brands and agencies, including half of the Fortune 50, drives digital engagement, diversifies brand voices, scales content production, and delivers measurable ROI.

Our commitment to our people is reflected in our award-winning company culture. We embrace a modern workplace that fosters inclusivity and equal opportunity. We’ve been recognized as a Top Place to Work for Employee Wellbeing by Ragan, a Gold winner for Remote Workforce Management at the Stevie Awards, and a certified Great Place to Work for the second year in a row. Comparably has also honored us for work-life balance, senior leadership, and company outlook, based on employee feedback.

Location

Remote

Salary Range

$40,000-$50,000

Campaign & Media Coordinator

As a Campaign & Media Coordinator, you'll support both the execution and optimization of influencer marketing campaigns. You’ll assist in managing campaign documentation, financial tracking, and internal processes, while also playing a hands-on role in helping monitor and analyze paid media performance. This is a cross-functional role that works closely with campaign managers, media buyers, and operations leads to ensure campaigns are compliant, efficient, and results-driven.

What You Will Do

Operations Responsibilities:

• Assist in reviewing campaign contracts and transactions for accuracy in payment terms and expected margins

• Help track campaign revenue and financial KPIs to support accurate reporting and billing

• Monitor influencer pricing and multipliers for cost efficiency and flag any inconsistencies

• Ensure accurate documentation of offers, deliverables, and proof of posting for audit readiness

• Support internal teams with staffing insights and resource allocation across campaigns

• Manage campaign setup, user access, and financial tracking within our internal platform, Zed
  

Paid Media Responsibilities:

• Assist in the development and execution of paid media strategies that complement influencer campaigns

• Analyze campaign performance data, identifying insights and opportunities for optimization

• Help manage the lifecycle of paid media campaigns across platforms like Meta, TikTok, and Google

• Monitor digital advertising budgets and performance to maximize ROI

• Collaborate with internal and external teams to ensure integrated, cohesive campaign delivery

• Stay informed on industry trends and platform updates to inform media tactics
  

Who You Are

• Bachelor’s degree in Marketing, Business Administration, Communications, Advertising, Media Studies, or a related field preferred

• 1–2 years of experience in marketing operations, digital media, or campaign execution

• Experience with digital advertising platforms (e.g., Meta Ads Manager, TikTok Ads, Google Ads

• Analytical and detail-oriented with a knack for both numbers and process

• Comfortable working with budgets, KPIs, and campaign documentation

• Effective communicator who thrives in a collaborative, remote team environment

• Experience in influencer marketing, ad tech, or media planning
  

Tools You’ll Use

• Zed (our internal campaign management platform)

• Google Workspace (Sheets, Docs)

• Paid media platforms (Meta, TikTok, Google Ads)

• Project management and communication tools (e.g., Slack, Asana, Notion, Monday.com)

• Salesforce

Why would you want to work here?

We carefully assess talent who can thrive in our high-performing culture and contribute meaningful work to our clients—Innovating with Zealous impact, delivering Exceptional solutions for our clients in our Agile mentality.

We take great pride in creating a positive work environment for all our employees - from our investment in team member ongoing education, to the ability to influence real change across our business - we are dedicated to your long-term growth and success.

At IZEA, we connect leading brands with creators ranging from TikTok stars to travel bloggers and everyone in-between. We are the pioneers fueling the democratization of information, entertainment, marketing, and commerce. Our platforms fuel the burgeoning Creator Economy, filled with the next generation of artists, poets, filmmakers, photographers, thought leaders, comics, actors, and musicians. What you do here will impact hundreds of thousands of people directly and influence the actions of millions more.

We provide a modern workplace that welcomes people from diverse backgrounds and viewpoints. IZEA places value on action and results. We seek individuals that thrive in a challenging and fast-evolving work environment. While the company certainly is not a startup, our executives remain active player-coaches -- they roll up their sleeves and get their hands dirty by working side-by-side with our team members across all levels of seniority to accomplish our common goals.

If you are the very best at what you do and seeking an opportunity to attack the "never been done before" with a passionate team of dreamers and doers, we encourage you to apply.

California residents, please use the following link to view the types of information we may gather from California residents who are applicants, employees, or contractors of IZEA, and how we use such information: https://izea.com/california-employee-applicant-independent-contractor-privacy-notice