People & Culture Manager (HR)

StepStone Hospitality; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

A vibrant boutique hotel in Brooklyn is seeking a People & Culture Manager to lead HR functions and enhance employee engagement. The ideal candidate will have 3–5+ years of HR experience in hospitality, a Bachelor's degree, and proficiency in HRIS systems like Paylocity. Responsibilities include recruitment, onboarding, and administering payroll and benefits. A passion for cultivating a diverse and inclusive workplace culture is key. Join us in creating exceptional guest experiences.

Qualifications

• 3–5+ years of HR experience, ideally in hospitality.
• Proficiency in HRIS systems.
• Strong knowledge of employment laws.

Responsibilities

• Lead full-cycle recruitment and onboarding.
• Serve as a trusted advisor on employee relations.
• Administer payroll and benefits through Paylocity.

Skills

Employee engagement

Leadership development

Conflict resolution

Communication

Education

Bachelor’s degree in Human Resources or related field

Tools

Paylocity

Job description

Description

Hotel Indigo Williamsburg Brooklyn is a vibrant, design-forward boutique hotel that reflects the spirit of the Williamsburg neighborhood. Managed by StepStone Hospitality, we are committed to delivering exceptional guest experiences while cultivating a people-first workplace culture.

The People & Culture Manager will lead all Human Resources functions for the property, serving as a strategic partner to leadership and a champion for employee engagement. This role will utilize Paylocity to manage HR operations including payroll, onboarding, and compliance.

Key Responsibilities

• Lead full-cycle recruitment, onboarding, and retention initiatives
• Serve as a trusted advisor on employee relations and performance management
• Administer payroll, benefits, and HRIS through Paylocity
• Ensure compliance with all federal, New York State, and local labor laws
• Drive employee engagement, culture-building, and recognition programs
• Maintain accurate HR records and reporting
• Partner with StepStone Hospitality leadership on workforce planning
• Support training, development, and succession planning efforts

Qualifications

• Bachelor’s degree in human resources, Business Administration, or related field
• 3–5+ years of HR experience, ideally within hospitality or lifestyle brands
• Proficiency in HRIS systems (Paylocity preferred)
• Strong knowledge of employment laws and HR best practices
• Excellent communication, leadership, and organizational skills
• Ability to manage sensitive information with discretion

Preferred Skills

• Experience working in boutique or independent hotel environments
• Strong coaching, conflict resolution, and leadership development skills
• High attention to detail and ability to multitask in a fast-paced setting
  

EEOC: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.