People & Culture Generalist

Accor; Chicago (IL); Vor Ort; USD 39.000 - 43.000; Vollzeit

Benefits dieser Stelle

complimentary upgrades

extended stays

discounted stays across Fairmont & R&R

special dining and wellness discounts

added luxuries to enhance your stay

Zusammenfassung

The People & Culture Generalist at Fairmont Chicago, Millennium Park supports daily HR operations, delivering genuine People & Culture services. The role spans recruitment, onboarding, employee relations, safety and compliance, compensation and benefits, and training to uphold the brand standards.

You'll partner with leadership to foster a positive workplace culture, manage confidential information with discretion, and help design employee engagement initiatives within a luxury

Qualifikationen

• Bachelor’s degree in HR, hospitality, or related field preferred.
• 1-3 years of HR or luxury hotel experience preferred.
• Knowledge of HR operations, policies, and procedures.
• Excellent interpersonal and communication skills.
• Ability to prioritize work in a multi-interest environment.
• Ability to handle confidential information with discretion.
• Proficient with computer software.
• Ability to communicate in English (verbal and written).
• Ability to write reports, business correspondence, and procedures.
• Ability to present information to managers, clients, vendors.

Aufgaben

• Support end-to-end recruitment process, including job postings, screening, interview coordination, and offer letters.
• Assist onboarding and orientation programs to ensure a high-quality employee experience.
• Serve as a first point of contact for employee inquiries.
• Assist with planning employee engagement initiatives and team events.
• Maintain accurate and confidential employee files and HR systems.
• Ensure compliance with local labor laws, health and safety, and internal policies.
• Support benefits administration, time-off tracking, and employee status changes.
• Serve as primary contact for workers’ compensation coordination with managers.
• Monitor incident trends and support proactive safety measures.
• Promote a culture of respect, professionalism, and hospitality.
• Design and lead employee engagement initiatives and celebrations.
• Advise employees and leadership on HR-related issues.
• Other HR duties as assigned.

Kenntnisse

Interpersonal skills

Communication skills

English proficiency

Discretion

Presentation skills

Multitasking

Ausbildung

Bachelor’s degree in HR/hospitality

Tools

MS Office

Jobbeschreibung

Company Description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Chicago, Millennium Park

Since 1987, Fairmont Chicago, Millennium Park has been a beacon of luxury hospitality in the heart of the Windy City, consistently creating unforgettable experiences for our guests.

Our hotel boasts 686 spacious guestrooms and suites, including 83 newly renovated Fairmont Gold accommodations, complete with an exclusive lounge. Beyond our guestrooms, we feature over 60,000 square feet of versatile meeting and event space. Here, our incredible events, banquets, culinary teams orchestrate everything from major conferences and corporate events to elegant galas and milestone celebrations. Our culinary outlets are equally impressive, highlighted by our signature restaurant, Toro by Chef Richard Sandoval, which offers vibrant Latin cuisine, complemented by our classic day-to-night Lobby Bar.

Our Mission and Values:

At Fairmont Chicago, Millennium Park, our mission is to create unparalleled luxury experiences, perfectly balancing the serenity of Chicago's iconic parks with the city's vibrant pulse. We believe in the power of connection—between people, place, and purpose. Our core values of authenticity, inclusivity, integrity, and respectguide us daily, fostering a welcoming environment where every team member and guest feels seen, valued, and inspired.

We connect our guests to the true spirit of Chicago through genuine care, thoughtful hospitality, and refined comfort, providing an elevated escape. This commitment extends to our employees, as we are dedicated to building rewarding careers and fostering professional growth within our community.

Job Description

The People & Culture Generalist at Fairmont Chicago, Millennium Park is responsible for supporting the daily operations of the HR department, ensuring the delivery of genuine, efficient, and People & Culture services. This role covers all major HR functions including recruitment, employee relations, health & safety, compensation & benefits, compliance, and training - with an emphasis on building a positive workplace culture that reflects the Fairmont’s Brand and Culture Standards.

Job Responsibilities

• Support the end-to-end recruitment process, including job postings, screening, interview coordination, and creating offer letters
• Assist in coordinating the onboarding and orientation programs to ensure a consistent and high-quality employee experience
• Serve as a first point of contact for employee inquiries
• Assist with planning employee engagement initiatives, recognition programs, and team events.
• Maintain accurate and confidential employee files and HR systems in accordance with legal and brand standards.
• Ensure compliance with all local labor laws, health and safety requirements, and internal policies
• Support benefits administration, time-off tracking, and employee status changes
• Serve as the primary point of contact for all worker’s compensation cases and aid in the coordination of return-to-work programs in partnership with department managers
• Monitor incident trends and support proactive workplace safety measures in collaboration with relevant departments
• Promote a culture of respect, professionalism, and hospitality through ongoing communication and support
• Design and lead employee engagement initiatives, events, and celebrations throughout the hotel
• Act as a trusted advisor to employees and leadership on HR-related issues
• Other Human Resources duties, as assigned

Qualifications

Your experience and skills include:

• Bachelor’s degree in Human Resources, Hospitality Management, or related field preferred.
• 1-3yearof experience in human resources or luxury hotel/high-end hospitality setting preferred
• Knowledge of Human Resources operation, policies, and procedures required
• Excellent interpersonal and communication skills
• Ability to prioritize work in an environment with multiple interests
• Ability to handle complex and confidential information with discretion
• Competency using a variety of computer software
• Ability to communicate both verbally and written in English
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from managers, clients, customers, and vendors
• Ability to possess a high level of professionalism and integrity while maintaining confidentiality

Additional Information

Compensation: $28.00-$31.00 per hour

Visa Requirements: Successful candidates must be legally eligible to work in the United States.

Employee Benefits: Join our team and enjoy a range of exclusive colleague perks, including

• complimentary upgrades
• extended stays
• discounted stays across Fairmont & Raffles properties
• special dining and wellness discounts
• added luxuries to enhance your experience

We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

Our Values

• Respect:We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
• Excellence:We make genuine connections, and we cherish every opportunity to make the people around us feel special.
• Belonging:We celebrate our differences. We support each other and we always stand together.
• Empowerment:We have authority to take initiative and anticipate moments that create unforgettable experiences.
• Integrity:We build trust through mutual respect and being authentic.

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

All your information will be kept confidential according to EEO guidelines.